Claims
KGM's Hardy departs to join fraud specialist
l-r Martyn Hardy is claims director and Stuart Dennis is chief executive at TCF Corporate.
Pick of the week
RBS vows to sell insurance division to single buyer; Hyperion set for stock exchange listing; Electronic motor insurance certificates pass latest hurdle; Pleural plaques debate delayed again; ABI:insured flood losses to surge.
Reinsurance Reader Awards 2009
Voting now open online
Cost of contamination: Post briefing
The latest in Post’s successful series of briefings, Property Insurance: The cost of contamination, will be taking place between 11am and 2pm on 18 November.
Contract for MOJ-driven electronic claims process reform awarded
Technology systems provider CRIF to implement electronic communications process as part of MOJ reforms
Cunningham Lindsey helps police recover £2m stolen vehicle haul
Claims company assists in six week organised crime operation
Crawford appoints new COO
CEO Ian Muress hails Brian Clark's experience as an adjuster and working for a major insurer.
QuestGates makes seven new appointments
Loss adjusting firm completes UK hires
Hiscox appoints new claims chiefs
Insurer names new head of UK and London market claims
Co-op considering resillient repairs to combat flood claims
Head of home insurance James Hillon said insurers have a duty to take "lead role" to reduce claims costs.
Unenviable positions
Brokers must keep up-to-date of the latest developments in the insurance market to be in the best position to obtain the most suitable cover for clients, argue Andrew Blair and Joanne Whyld.
Getting away with it
The recession has meant brokers are now spending more time challenging insurers on their customers' claims, but some see the current environment as a good opportunity to add value, as Ana Paula Nacif reports.
Criminal costs
The erosion of costs recovery in criminal cases could have profound effects, even to the extent of innocent parties pleading guilty to avoid substantial legal bills. Mark Skinner and Luke Blackburn detail developments.
At a total loss
Total loss management can cause headaches for claims handlers and policyholders alike. David Patten reflects on customer confrontations, insurer answers and whether there is a better way.