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Claims

Pick of the week

IFB to move into new product areas; Stakeholders to discuss CPR rules; Hastings Direct to launch high street branch; Accident Exchange issues Autofocus proceedings; Primary Group set to axe 10% of staff

Unfinished business

Entrepreneurial players in the claims market have benefited from maximising the incentives of motor injury claims in recent years, but the trend towards commoditisation of claims handling does have its place, writes Alistair Kinley.

Stemming the flow

Arson is a constant risk to the insurance industry. Leigh Jackson reports on the recent increase in fire damage and asks why fire risk mitigation seems to be a blind spot for businesses.

Cashing in on crashes

Sarah Adams reports on 'crash for cash' scams and how geographic data can help prevent fraud in this area.

Cutting edge

The crackdown on 'crash for cash' scams by insurers has reaped rewards. Ana Paula Nacif reports on the need for the industry to step up a gear and keep on the cutting edge of the fight against fraud.

Glass ceiling?

This year's class of claims talent, the Post magazine Claims Club Rising Stars, are self-confident, intelligent and passionate. But can the industry really accommodate their aims and ambitions, and is there enough headroom in the industry for Rising…

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