Claims
Capita appoints new COO
Andrew Beer lands Capita Insurance Distribution post
CILA unveils senior changes
Former Merlin technical services manager Malcolm Hyde to take executive role.
Outsource company selects SSP as technology partner
Plus One extends online capabilities
Fortis appoints new head of operations for household and travel claims
New head joins from Allianz
Cunningham Lindsey warns of motor fraud risk
Motor liability fraud is underestimated, says CL
Hiscox adds to technology and media claims team
Insurer appoints new TMT claims underwriter
Autofocus refutes evidence allegations
Company vows to “defend itself and its reputation”
Trade credit insurance claims fall 1%
ABI warns that risk of insolvency remains high
Credit hire cases may come under scrutiny after Autofocus evidence disputed
Accident Exchange has "serious concerns" over evidence.
Showing its teeth
Contrary to predictions, one of the first major judgments to consider the issue of 'desirable activity' has arisen in the employer context. Paula Jefferson explains.
Post launches new series of live webinars for the insurance industry
Take part in Post's latest series of live webinars addressing the key strategic areas of change, the customer and creativity.
ABI claims FOS complaints data risks misleading consumers
The ABI has produced its own table showing complaints in context of overall quality of type of policy.
Ombudsman publishes complaints data on insurers
The ombudsman upheld 70% of general insurance complaints.
Helphire reveals extent of AA/Saga contract loss
Credit hire firm, however, buoyed by two contract renewals.