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Merlin and Pittman part company after less than a year

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Richard Shanks to takeover as service centre director.

Merlin Professional Claims Services has parted company with its service centre director Jim Pittman less than a year after he took the role.

The former Halifax head of household claims is poised to be

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MGAA's Keating on missed opportunities

Trade Voice: Michael Keating, CEO of the Managing General Agents’ Association, argues claims must shift from operational afterthought to strategic priority as regulation tightens, data gaps persist, and trust in delegated authority models is tested.

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