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Claims

Never a dull moment

With the current controversy in the credit hire market regarding spot hire rate validation, Daniel Dunkley reports on the far-reaching and damaging impact and outcome this could have.

Geography lessons

Loss of local expertise has meant many insurers have found it difficult detecting fraud. But the use of intelligent geographical data could help many detect fraudulent policies at inception, reports Sarah Adams.

A brighter way

Ana Paula Nacif reports on the difficulties on spotting fraud in real time on the internet, and why joined-up access to databases and information is the brightest way forward.

Scholarly progress

Last month, Graham Burgess became the first GAB Robins employee to take the reigns of president of the Chartered Institute of Loss Adjusters since Andrew Lund in 1997. Here he tells Jonathan Swift about how the institute will evolve under his guidance.

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