Claims
Through the back door
UK insurers must prepare fully for the new road
The truth hurts
Insurers should wear their claims experience as a transparent badge of honour to help change the public perception of the insurance industry, writes Tim Crossley.
Agenda setting for Cutts
Incoming president of the Forum of Insurance Lawyers Dan Cutts talks to Lynn Rouse about becoming the voice of the wider public interest and counteracting the claimant lobby.
Room for more
Suppliers' one-stop-shop approach of offering everything from claims valuation through to repairs is no longer flavour of the month for some insurers, says Sam Barrett.
Thieves without frontiers
Cross-border fraud is a big threat for European insurers and to tackle it, they must work together and share information to fight crime. However, data protection is causing its own issues, writes Stephanie Denton.
The whole picture
Despite their importance to many insurers, brokers are often forgotten when it comes to the servicing of claims. Ana Paula Nacif reports on the benefits providers may achieve by addressing this issue seriously.
From Bromley to Brentford
Charles Crawford, chief executive of the Davies Group, talks to Jonathan Swift about developing his skills in a different sector, strengthening client relationships and his future plans for the business.
QBE sued for bad faith claims handling
QBE is being sued for over $500m in Miami for bad faith claims handling practices
Validus appoints new head of business development
David Dering joins from Capita
Marsh the broker for Pennsylvania nuclear radiation leak, sources
Marsh are the broker for the Three Mile Island nuclear plant where a radiation leak is currently being investigated according to sources.