Claims
Accident Exchange attributes six month loss to Autofocus
Credit hire company announces loss in trading update
Helphire agrees fix rate deal with "significant" insurer
Credit hire firm claims others are involved in pilots.
Pleural plaques discussed in parliament
Group of MPs call for the reinstatement of damages
DAS: Recession causing employment dispute surge
Legal expenses insurer’s research reveals rise in employment claims
Editrack and CGI partner to promote claims software
Claims Fulfilment Solution to manage insurer and claims management links
Loss adjusting rankings 2009
Post looks in detail at the UK loss adjusting sector.
In the front row
Peter Whitehead discusses why the application of a front-loaded claims investigation process in most cases could result in settlement in less than 12 months of instruction by the insurer.
Through the back door
UK insurers must prepare fully for the new road
The truth hurts
Insurers should wear their claims experience as a transparent badge of honour to help change the public perception of the insurance industry, writes Tim Crossley.
Agenda setting for Cutts
Incoming president of the Forum of Insurance Lawyers Dan Cutts talks to Lynn Rouse about becoming the voice of the wider public interest and counteracting the claimant lobby.
Room for more
Suppliers' one-stop-shop approach of offering everything from claims valuation through to repairs is no longer flavour of the month for some insurers, says Sam Barrett.
Thieves without frontiers
Cross-border fraud is a big threat for European insurers and to tackle it, they must work together and share information to fight crime. However, data protection is causing its own issues, writes Stephanie Denton.
The whole picture
Despite their importance to many insurers, brokers are often forgotten when it comes to the servicing of claims. Ana Paula Nacif reports on the benefits providers may achieve by addressing this issue seriously.