Claims
Consumer law reformer admits election fear
Proposals to update consumer insurance law for the first time in more than a century have received a mixed reaction from the insurance industry.
Satellite insurance claim settled
Insurers settle satellite insurance claim with Orbcomm
Autofocus witness immunity application dismissed by the High Court
Accident Exchange to press ahead with legal action following judgment
Post Breakfast Briefing: The case for insurance self-service
Join Aviva’s head of online experience Chris Abrathat, Consumer Intelligence’s Ian Hughes and IBM’s Nick Lincoln for this special free to attend Post Breakfast Briefing - the case for self service - on the morning of Wednesday 27 January.
CII: reforms will improve claims handling clarity
Policy head Baxter: "clearly time for a refit"
Loss adjuster joins Insurance Leadership Group
QuestGates is the latest insurance industry company to join the Prince's Trust Insurance Leadership Group.
Swiss Re urges swift action climate change
Delegates speak out at Copenhagen conference
Ferma’s representation grows
Norwegian risk management association becomes member.
Insurers warn of an increase in water damage claims
Aviva suggests that property owners should carry out risk management measures to protect their buildings from serious damage brought on by winter weather.
Insurance industry surge event initiative - can the industry deliver?
Last week, Post reported that the insurance industry is looking to put in place an industry-wide surge event plan in the wake of recent flooding.
R&Q expected to settle with Equitas
Settlement will allow around $1bn of outstanding insurance claims to be paid
Comet launches SMS voucher service
Company claims this will help speed up claims.
QBE selects Guidewire as claims software provider
Insurer to use software throughout European operations
Tony Emms named as new chairman of the CII's claims faculty
Zurich's Tony Emms (pictured, left is to take over as chairman of the Chartered Insurance Institute’s claims faculty from Gerry Loughney.
Allianz calls for tighter fire loss controls
Insurer urges action following ABI fire report
Marsh appoints new business continuity head
Rod Ratsma succeeds Martin Caddick.
Cost of fire damage rises to £3.6m per day
ABI figures show record levels of insurer pay-outs for H1 2009
ABI calls for industry-wide surge event plan
The insurance industry is looking to put in place an industry-wide surge event plan in the wake of recent flooding.
Cyber threat or opportunity?
Data loss and data theft are real risks for insurers — but could they also be an opportunity? Patrick Hill reports.
Don't just stand there, do something
Dr Manda Holmshaw examines why critical incident debriefing may be the wrong approach to meet the needs of emotionally distressed people after a major disaster.
Calm on the surface
Although 2009 may have seemed a relatively quiet year in the insurance legal arena, Lynn Rouse reports that furious paddling has been underway, with change around the corner.
Better,faster,stronger
The Lloyd's market is seeking to further enhance and modernise its processes with a claims transformation project. David McCarthy considers the proposed reforms, the pilot scheme about to commence and their potential impact.
Delivering the message
There remains a general reluctance by police forces to handle individual insurance fraud cases, but there must be deterrents such as custodial sentences and heavy fines if insurers are to change the view that they are an easy touch, writes Tom Scott.