Claims
Profit plummets 48% at Zurich's UK business amid 'perfect storm'
Zurich UK general insurance CEO Vibhu Sharma has blamed “a perfect storm” of tough market conditions and greater the normal large losses for a plummeting business operating profit in the third quarter of 2015.
IFB launches affiliate membership consultation
The Insurance Fraud Bureau has taken a step towards extending its services to defendant lawyers, private investigators and other industry suppliers, by launching a consultation on affiliate membership.
In Series: Windstorms: Lessons from history
Debate over how European windstorms are evolving can be fierce, with data available to prove virtually every possible variation. But, with this weather phenomenon seriously battering Europe and its insurers’ claims funds, a greater understanding of what…
Trade Voice: Freezing out the cold callers
Insurers and lawyers must work together to tackle bad behaviour from claims management companies.
Industry united in call for FCA to be appointed CMC regulator
Insurers have rallied to support the Association of British Insurers' call for the Financial Conduct Authority to oversee the regulation of claims management companies.
Career Development: CII’s New Generation Group launches for 2016
The Chartered Insurance Institute’s New Generation Group, class of 2016, met for the first time at the launch event held in London on 23 October.
Claims service and innovation key for HNW firms in over-crowded market
High-net-worth insurers must prioritise claims service levels and product innovation if they are to maintain a foothold in an increasingly over-populated market, according to broking and claims experts.
Fraudster put on IFR after stolen iPad claim
RSA has placed a former policyholder on the Insurance Fraud Register after they submitted a fraudulent claim for an iPad Air that was discovered to have been stolen from a Birmingham special needs school.
Saulter enthused by potential of expanded class offering in 2016
Davies CEO Dan Saulter is excited the company can now offer clients a more extensive class offering after its entry into specialist motor claims in July.
Esure appoints RSA's Hughes to claims role
Esure has appointed former RSA commercial claims director Graham Hughes as its head of claims.
Swinton appoints Carpenters Law as claims handler
Swinton has appointed Carpenters Law as its claims handling partner, replacing Slater & Gordon.
Revenue up 12% at Davies as account wins add £3m to 2016 figure
Davies Group has attributed 40 new account wins over the course of 12 months for a 12% uptick in revenue to £32.4m for the period ending 30 June 2015.
Quindell to return £465m to shareholders
Quindell has announced plans to give shareholders £465m through a capital repayment scheme.
Legal Update: Shaking up cost control
Few would argue that post-claim legal costs management grabs the headlines in the same way as other areas of general insurance claims work. Perhaps one explanation for this is the 2013 reforms, vaunted as the ‘silver bullet' for managing legal costs in…
High Court dismissal of Stoke City assault case 'good news' for insurers
A High Court judge’s decision to dismiss allegations relating to a historical assault case involving former Stoke City Football Club goalkeeper Peter Fox and apprentices at the club should be welcomed by insurers, according to law firm Hill Dickinson.
Criterion completes HNW adjusting 'jigsaw' with Zurich nomination
Criterion Adjusters’ nomination to the Zurich loss adjusting panel was “the final piece of the jigsaw” in tying up the high net worth adjusting market, according to managing director Chris Monks.
Blog: Lay executors of wills unaware of liability risks
Increasingly people are being asked to take on the role of executor following the death of a friend or relative. In the past, it was common practice to name a solicitor or bank in a will as the main executor. But a Censuswide survey shows 75% of people…
Axa awarded £10k in costs after successful 'crash for cash' case
An attempted claim for personal injury damages following a staged accident has seen £10,000 and an eight month sentence awarded against a claimant.
Flood Re hires Bartholomeusz as CRO
Flood Re has appointed Michael Bartholomeusz as its chief risk officer responsible for the scheme's risk management framework.
Blog: The end of the commodities super cycle and its effect on the risk climate and the claims environment
On the surface, all indicators point towards positive growth in global gross domestic product. But this cannot hide the serious effect the changing macro-economic trends are having on the risk environment, notably the end of the commodities super cycle.
Interview: Heather Wheeler: Picking up the baton
Heather Wheeler MP has taken over as chair of the All Party Parliamentary Group for Insurance and Financial Services. She talks to Post about her leadership style and what issues are on the agenda
Halloween Costumes: The burning issue
A high-profile Halloween accident has put the classification of fancy dress costumes into the spotlight, but current standards fall well short of consumer expectations
Claimant firms' profits forecast a 'sign of market consolidation'
The CEO of the Forum of Insurance Lawyers, Laurence Besemer, believes the results of a survey showing that personal injury firms expect to deliver more profits in the coming year is merely a sign of "more market consolidation".
Importance of reputation coverage flagged in wake of Talk Talk breach
The growing number of high-profile data breaches has highlighted the importance of reputation coverage alongside cyber insurance and wider financial policies, according to industry experts.