Claims
FCA move to ban ‘phoenixing’ a step in the right direction but more could be done to stop dishonest CMCs
Financial Conduct Authority plans to impose significant changes on claims management companies that would prevent ‘phoenixing’ are a step in the right direction but the industry has called for more action to stop dishonest CMCs.
Blog: Brand legacy vs digital innovation within the insurance industry
As customers now expect their insurance provider to have strong digital capabilities, companies can no longer rely on brand loyalty alone to appeal to their audiences. Kelly Ward, chief sales and distribution officer at Axa Partners UK, considers how…
Claims Apprentice 2022: Episode one - Meet the six finalists
After a year wait Claims Apprentice is back and the field has been whittled down to six candidates, all competing for the prize of becoming the 2022 champion.
Insurers pick at Stonegate’s causation and aggregation arguments as Covid BI trial continues
The High Court battle between the UK’s biggest pub group and three insurers – MS Amlin, Liberty Mutual and Zurich – continued on Tuesday with the insurers taking issue with the pub group’s submissions regarding causation and aggregation.
Intelligence: Managing the fire risks associated with lithium-ion batteries
With lithium-ion batteries becoming commonplace in everyday life, Post investigates the risks associated with them, and how insurers are incorporate such risks into policy terms.
Intelligence: Insurers must brace now for the oncoming inflation storm
Inflation is front of mind for the general public – and that is no different for the insurance market. David Worsfold investigates how prepared the sector is for inflation rises and how they can make sure customers see insurance as a must-have instead of…
Stonegate underscores varied pandemic impact on individual establishments as £1.1bn Covid BI trial gets underway
Stonegate kicked off its Covid-19 business interruption suit against its insurers on Monday, claiming that “the story of no two venues during the pandemic is the same”.
Analysis: What is driving the increase in credit hire fraud
With Aviva reporting a 10.7% increase in motor injury claims fraud, Post investigates what is driving the increase in credit hire fraud.
Howden acquires Tiger Risk; JMG buys GS Group; Allianz and Ifed secure convictions for fraudsters; and First Central in CMT tie-up
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Brokers warned over red diesel rule change risks
Brokers should ensure they are up to date with a little known new rule change which could impact clients that use or distribute rebated fuels, also known as red diesel.
Meet the 2022 Claims Apprentice contestants
Ahead of the new series of Claims Apprentice, which goes live on Wednesday 15 June at noon, we introduce you to the final six contestants who will be featured in the Kennedys' sponsored show.
ACSO calls for official review of OIC as Sir Christopher Bellamy steps into MOJ role
A claimant support organisation has urged Sir Christopher Bellamy to review fixed recoverable costs for civil cases as he replaces Lord Wolfson of Tredegar as parliamentary under secretary of state.
Darag expands Roth's role to unify its M&A approach across Europe
Legacy book acquirer Darag has appointed Alexander Roth as global head of mergers and acquisitions, in addition to his existing role as CEO of Darag Europe.
Q&A: Kirsten Early, McLarens
After a year in the role, Kirsten Early global head of third-party administration at Mclarens, tells Post about how the role of TPAs is evolving and McLarens ambitions for its TPA offering.
Vast majority of public would not drive a fully automated vehicle
Most people would not be happy to drive a fully autonomous vehicle, a survey commissioned by Post has found.
Hiscox's Gareth Wharton on why remote working has intensified the cyber threat
Cyber attacks, and the cost resulting from at attack, is increasing. Working from home has made companies more vulnerable to an attack, but as Gareth Wharton, cyber CEO at Hiscox, explains there are signs that companies are reacting more decisively.
Aviva joins Sign Live; Clear Group acquires Centor; Canopius reorganises underwriting team; LV steps up digital innovation with tie-up; and Questgates buys again
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Analysis: One year on, is the whiplash portal working or heading for a crash?
With the Official Injury Claim portal celebrating its first birthday on 31 May, Post investigates how it has fared over the past 12 months.
Cyber Cube inks deal with Kroll to access 'frontline intelligence' during cyber catastrophes
Cyber Cube has struck a deal with risk consultancy Kroll that will give it access to “frontline intelligence” during unfolding cyber catastrophes.
Results-led approach to AI could “take the fear away” for sceptical parties
A results-led approach to using artificial intelligence in traditional human-led areas of insurance could help smooth implementation, an insurance expert has explained.
Aviva reports 13% spike in fraud; Accredited hails £2bn Policy Expert deal; Urban Jungle to recruit 100; and PRA warns insurers of ‘significant headwinds’ over climate change
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Trade Voice: Installing EV charging points on ferries should be resisted, says London Foil
Facilitating electric vehicles being charged at sea presents a risk that the marine insurance market could do without, argues Forum of Insurance Lawyers CEO Laurence Besemer and London Foil marine sector focus team member Captain John Owen.
OIC portal figures don't show true picture of reforms as driver behaviour has changed with Covid
As driver behaviour changed following the Covid pandemic, it is difficult to draw firm conclusions on the impact the whiplash reforms have had on the number of claims coming through the new system, a conference has heard.
MoJ defends the low proportion of unrepresented claimants using OIC portal
Speaking at the Association of British Insurers’ whiplash event, David Parkin, deputy director for civil justice and law policy at the Ministry of Justice, addressed the criticism that Official Injury Claims portal is not meeting its objectives as less…