Diary of an Insurer: MS Amlin's Kate Bandhu
Kate Bandhu, head of casualty claims at MS Amlin, stays connected with accounts, looks to expand the use of robots to new areas, and finds the best interactions are face-to-face.
Monday
The week kicks off with a 6.30am conference call to Australia about a major infrastructure claim.
Even though I no longer actively handle day-to-day claims I like to stay connected with accounts
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