Post Claims Awards - Ageas, AIG, Allianz, LV, Hiscox and RSA among the winners
LV and Ageas both won individual and team awards at last night's Post Claims Awards at the Grosvenor House Hotel.
LV's Martin Milliner won the claims manager of the year prize whilst Ageas' head of reinsurance claims Nick Gunter was given the Chartered Insurance Institute's claims faculty achievement award by video (see clip) as he was unable to make the dinner.
Describing Gunter's achievements, the host on the night, former rugby player Martin Bayfield said: "Nick has undertaken his job over the years to a very high standard, particularly with regard to the Selby rail crash and he has provided thought leadership and involvement for the industry on a range of technical claims matters.
"He has also, in the words of one of the board members 'materially contributed to the creation of a claims community' by his personal style which is inclusive, helpful and co-operative to everyone in the claims field."
Here is a full list of the winners
Customer Care Award - Company
Ageas Insurance - Winner
Sterling Insurance Company - Highly Commended
Shortlisted
AIG
Centor Insurance & Risk Management
Electrical Contractors' Insurance Company (ECIC)
RSA Group
Customer Care Award - Individual
Sandra Cooper, Ecclesiastical Insurance - Winner
Shortlisted
Sarah Bowden, LV=
Jamie Nicholson, Allianz Insurance
The Training Award
RSA Group - Home Claims - Winner
Shortlisted
LV=
RSA Group - Bodily Injury Training
Innovation of the Year
AIG - Winner
Shortlisted
Axa Commercial Lines and Personal Intermediary
LV
Personal Lines Team of the Year
Hiscox UK - Winner
Shortlisted
Allianz Insurance
Axa Direct & Partnerships'
LV
Sterling Insurance Company
Commercial Lines Team of the Year
LV - winner
Allianz Insurance - Highly commended
Shortlisted
Axa Commercial Lines and Personal Intermediary
Sterling Insurance Company
Zurich Insurance
Insurance Claims Manager of the Year
Martin Milliner, LV - winner
Shortlisted
Andrea Carter, Lloyds Banking Group
Angela Doran, Tesco Stores
Lisa Kerry, Hiscox UK
The Rising Star Award
Graham Stait, Allianz Insurance - winner
Shortlisted
Richard Cueto, Lloyds Banking Group
Hannah Dixon, Covea Insurance
Carrie Simpson, LV
CII Claims Faculty Achievement Award
Nick Gunter head of reinsurance claims, Ageas
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Claims
Are insurers ready for autonomous vehicle crashes?
William Balfry, member of the motor sector focus team at the Forum of Insurance Lawyers and senior associate at DWF, examines the increasing rollout of automated passenger services and insurers will soon have to handle claims resulting from collisions.
Policy Expert’s Hardy on pricing home insurance for new risk reality
As extreme weather, rising repair costs and geopolitical instability reshape the risk landscape, Steve Hardy, CEO of Policy Expert, argues the home insurance market must price for long-term resilience rather than chase short-term affordability.
Allianz’s Fletcher on blurred insurance fraud boundaries
Ben Fletcher, director of fraud and financial crime at Allianz, has highlighted the blurring lines between insurance claims fraud and other forms of criminal activity.
Big Interview: Chris Knight, Financial Conduct Authority
The Financial Conduct Authority’s new director of insurance, Chris Knight, speaks exclusively to Insurance Post about premium finance, why enforcement action against firms that fail to comply with the Consumer Duty is looming plus whether the watchdog could soon scrutinise ChatGPT.
UK claims service hits new record high
Six out of eight general insurance business lines showed improvement when it comes to claims service in the second quarter, with only energy and marine declining, the latest data from Gracechurch revealed.
Staff will reject ‘Ask Jeeves’ AI tools if options are limited
Ed Jackson, chief commercial officer at MGA HomeProtect has urged firms not to give staff “the Ask Jeeves equivalent of artificial intelligence” and establish some key principles in how to use the technology from the outset.
How 9/11 still shapes insurance
Editor’s View: On the 25th anniversary of 9/11, Emma Ann Hughes reflects on how the attacks changed terrorism risk, catastrophe modelling and insurance capacity forever and reminds the sector of how it must always help people recover from loss.
Throwback Thursday: Biba’s talent help
Insurance Post’s Throwback Thursday steps back in time to September 1981 to remind you what was going on this week in insurance history when the British Insurance Brokers’ Association responded to demand from members for help with “personnel matters.”