AIG

Briefing: Have insurers thrown brokers under the bus on BI?

There have always been points of conflict in the insurer and broker relationship but this week that reached a new low as RSA offered up Marsh as a human shield in its battle to avoid payment of business interruption claims for the Covid-19 pandemic.

This week: Contra proferentem

No – it’s not a Harry Potter spell. This week the Financial Conduct Authority said it would whip out the ‘contra proferentem’ argument on behalf of policyholders in its business interruption test case against insurers.

Insurer gender pay gaps shrink slightly

Insurers’ gender pay gaps narrowed marginally in 2019, with the difference between the median and mean pay of women and men shrinking by 0.94% and 1.46% respectively among a sample of top insurers collated by Post.

Analysis: A coronavirus call centre crisis?

Personal lines insurance providers are faced with a potentially “lethal” situation if call centre staff cannot go into work en masse due to coronavirus disruption, compliance experts have cautioned. Post asked brokers and insurers how they are preparing…

This week: Running off

Though a new decade and the opportunity for new beginnings are now firmly in view, this week proved that 2019 still has some endings to get out of the way first.

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