Articles by Jonathan Swift
Is it Time:To get some new business cards for Biba 2026?
Content director’s view: With vinyl now as popular as it was in the 80s and Pokémon never being more collectible, could physical business cards make a comeback? Jonathan Swift points to recent evidence to indicate this may be the case, but is still on…
Dark kitchens, 50mm hailstones and urban wildfire join risk list
New risks posed by societal, environmental and climate change, including dark kitchens, urban wild fires and 50mm hail stones, were highlighted during a joint meeting of the Post Claims and Underwriting Clubs last week in London.
Soft market underpricing sparks insurer ‘accidents’ warning
Insurers have been warned there are accidents “waiting to happen” if they continue to make volume a priority over discipline in the soft market.
Allianz UK to launch at least two new aggregator brands in 2026
Allianz UK is planning to launch at least two new brands on price comparison sites in 2026, Insurance Post can reveal.
Dunny or delight? Rating Australian forays into UK insurance
Content Director’s View: With Australian firm AUB Group doubling down on its UK growth plans with a deal for Prestige Insurance Holdings, Jonathan Swift reviews other notable Antipodean overseas insurance expansion plans to assess its chances of success.
Apologies to Donaldson: Passing on the crown for shortest GI CEO stint
Content Director’s View: With a host of recent – mostly surprising – announcements relating to short leadership/CEO stints, Jonathan Swift revisits his column from last February where he awarded the crown for briefest tenure at the top to Ardonagh’s Ian…
HF confirms swoop for loss adjuster’s legal services arm
Specialist insurance law firm HF has acquired a major part of the assets of Crawford & Company Legal Services including 90 people moving across as part of a TUPE consultation process.
Tesco Law and the insurer legal services revolution that never was
Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the…
Crawford & Co to sell legal services arm to law firm
Loss adjusting and claims management firm Crawford & Company has entered into a ‘process’ with specialist insurance law firm HF, which will see the latter buy a major part of the assets of subsidiary Crawford Legal Services, Insurance Post has learned.
LV looking to relaunch into general insurance in early 2028
Liverpool Victoria Friendly Society is sizing up a potential return to the general insurance market under the ‘LV=’ brand in early 2028, once its exclusivity period with Allianz runs out, Insurance Post has learned.
Five insurance M&A storylines to follow in 2026
As we bid farewell to 2025, Post content director Jonathan Swift highlights the M&A storylines that might make the transition from rumour to reality next year and beyond.
Die Hard: Who is insurance’s answer to John McClane?
Content Director's View: Putting aside the argument about whether Die Hard is a Christmas movie or not, Jonathan Swift asks if you have ever wondered who would be the insurance equivalent to NYPD cop turned terrorist plot spoiler John McClane?
Does Intact’s UKGI investment signal a new era of insurers buying into brokers?
Content Director's View: With Intact investing into the owner of Addler Fairways, are we about to see another dawn of insurers buying into commercial insurance distribution? Jonathan Swift weighs up the lessons of the past and present to find an answer.
Should insurers fear Which? super complaint?
Content Director’s View: On the back of the Which? super complaint relating to travel and home insurance, content director Jonathan Swift mulls what the potential outcomes might be and whether it will have as wide an impact as the dual pricing…
Greater collaboration and data key to beating underinsurance despite peril uncertainty
Greater collaboration between property underwriters and brokers, married with the greater use of AI and data enrichment means the issue of underinsurance is being managed with greater focus than ever before.
Ex-LEI chief Attia insists new MGA Elevate isn’t Das 2.0
Two former Das UK bosses have teamed up to launch full-stack consumer-focused managing general agent Elevate Specialty, Insurance Post can reveal.
What the ‘interim’ exec team means for the future of DLG?
Content Director's View: With Aviva finally getting the keys to the Direct Line Group business after the deal closed this week, Jonathan Swift asks if there are any early pointers to the direction of travel for the merged business by looking at who has…
C-Quence boss: ‘Change narrative’ for better customer outcomes
The insurance industry needs to “adapt, innovate and overcome” to get close to achieving the service standards and operational efficiencies that should be afforded by recent technological advancements.
Claims managers warned against trying to ‘solve the world’ using AI
Insurers and brokers are looking for the “golden nuggets” – but progressing with caution by keeping “the human in the loop” when it comes to integrating artificial intelligence (AI) into their property claims functions.
The insurance stories set to dominate the headlines in the second half of 2025
Content director’s view: Things might have gone quiet of late, but Jonathan Swift expects the lull to offer only a short respite before the deal-doers and headline-makers are back in force fueling the market conversation. And here are some predictions as…
AI will have a greater role to play in claims despite initial hesitancy
While the insurance sector has reservations about artificial intelligence being used to decline claims and determine liability, the technology is going to have a greater role to play in claims, including larger ones.
Gibson, Johnson and Malik... do we read too much into parting words?
Content Director’s View: With a trio of senior claims managers moving on in recent weeks, Jonathan Swift reflects on whether they were given enough due praise, and as a consequence did their outgoing employers open themselves up to people reading too…
MGA boss warns over sliding scale commission deals
The use of sliding scale commission arrangements in the managing general agent space could have the same disruptive impact on the fleet and commercial vehicle market as past withdrawals of unrated capacity.
Gibson and Johnson to exit Allianz following claims shake-up
Allianz’s commercial and personal lines claims heads are to leave the business Insurance Post can reveal.