Analysis
Roundtable: Have insurers got their IT priorities back to front?
Have insurers mistakenly prioritised digitalisation to the detriment of improving back office processes, with potential consequences in terms of regulatory compliance, productivity and customer service?
Passenger drones: Look to the skies
The airspace above our cities could be the roadway of the future but what will insurance look like in times to come? And what kind of policy would cover flying taxi cabs – motor or aviation?
Abuse claims expected to surge
Physical and sexual abuse claims have made the headlines in recent times but what role does the insurance industry have in paying out over these?
BIA 2016: Who's who - the judges
Meet the judges who deliberated over the winning entries at this year's British Insurance Awards
Digital: Virtual reality
Virtual reality has hit the gaming industry this year and it could find a place in the insurance sector to help with claims and fraud in the future.
Europe: Crewless ships ready to sail
Could crewless ships be docking somewhere near to you anytime soon? It is beginning to look like it.
BIA 2016: People – young achiever, unsung hero, personality, achievement
Young Achiever Award; Unsung Hero; Insurance Personality of the Year; Achievement Award
BIA 2016: Transformational deal, outsourcer
Transformational Deal; Outsourced Partner of the Year
BIA 2016: Investing in the profession and diversity
Diversity Award; Investing in the Profession
BIA 2016: The future – digital insurance innovation, technology, start-up
Digital Insurance Innovation of the Year; Technology Award; Start-up Award
BIA 2016: Communication – customer care, brand management and CSR
Customer Care; Brand Management; Business Sustainability/Corporate Social Responsibility Initiative of the Year
BIA 2016: Major loss; claims initiative – insurer and outsourced; risk consultancy and in-house risk management
Major Loss; Claims Initiative of the Year – Insurer; Claims Initiative of the Year – Outsourced Partner; Risk Management Award – In-House & Insurable Risk Managers; Risk Consultancy
BIA 2016: Gallery - The entertainment
Guests at the British Insurance Awards 2016 were entertained by compere comedian Adam Hills, Roland Gift of the Fine Young Cannibals and Billy Ocean
BIA 2016: Gallery - The awards
Catch up with the celebrations in the Royal Albeert Hall as the British Insurance Awards 2016 were announced
BIA 2016: Gallery - Drinks reception and dinner
Guests start the evening as they mean to carry on - with a drink - and settle down to some dinner
BIA 2016: Gallery - Arrivals
The great and the good arrive at the Royal Albert Hall ready for the British Insurance Awards 2016
Digital: Using social media to engage customers
It has finally clicked with insurers that they need to engage with customers on social media, as it can help attract new business and build trust.
Top 50 UK Brokers Listing 2016 - 41 to 50
Post details the firms listed 41 to 50 including headquarters, staff numbers and acquisitions
Top 50 UK Brokers Listing 2016 - 31 to 40
Post details the firms listed 31 to 40 including headquarters, staff numbers and acquisitions
Top 50 Broker Listing 2016 - 21 to 30
Post details the firms listed 21 to 30 including headquarters, staff numbers and acquisitions
Top 50 Brokers Listing 2016 - 11 to 20
Post details the firms listed 11 to 20 including headquarters, staff numbers and acquisitions
Top 50 UK Brokers Listing 2016 - one to 10
Post details the top 10 firms' headquarters, staff and major acquisitions
Top 50 UK Brokers 2016: Creating the Top 50
Alan Leach explains the methodology behind the Top 50 UK Brokers and takes a look at the rankings in detail