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Analysis

Apprentices: You're hired!

A growing number of school leavers are choosing work over university and the insurance sector is capitalising on this wealth of much-needed young talent

The Claims Process: Together again

Hammering down loss adjusters on fees proved a false economy for insurers as falling service standards merely wreaked more havoc on the industry’s reputation. But sense has prevailed and the two sectors are showing signs of a welcome reconciliation

SMEs: All things unequal

Last year’s FCA thematic review found a gap between what SMEs expect of their insurers and the service they actually get. What can insurers do to make SMEs feel more valued?

Drones: Attack of the drones

Unmanned aircraft and the risks they pose are under close scrutiny from the London market as it tries to decide what can and cannot be covered

Fraud: The fight goes on

The insurance fraud taskforce has reported, but now we are in limbo, so will there be work to ensure the report’s recommendations materialise or will it be a missed opportunity?

Construction: The fall guys

New safety regulations and sentencing guidelines will place additional pressures on firms to ensure construction safety – and it is likely SMEs will find it hardest to comply

Europe: Telematics and the gender directive

The Gender Directive put a brake on insurers' underwriting purely on the basis of gender. So has it encouraged the development of telematics which helps them price in way that does not differentiate rates between males and females?

Blocks Of Flats: Flat out for a better deal

The shift towards leaseholders exercising their Right to Manage is slowly having an impact on this sector of the property market and resulting in greater scrutiny of the value it provides

Broker M&A Advice: A wise head

When it comes to a major strategic business decision, it is understandable brokers want some hand-holding. But who is best placed to provide professional advice and how much will it cost?

Insurance Complaints: No more Mr Angry

There is no crisis as far as complaints directed at insurers and brokers go – but even one unfairly treated customer is too many. So, how seriously is this area being taken and are efforts underway to raise standards further?

The Post Power List 2016

In a year where regulation, natural disasters, consolidation and cyber/digital again look set to make waves, and when the country could learn if it’s in or out of the European Union, Post had a mind mapping session – with a bottle of wine – to see who…

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