Opinion/Broker
Distribution flexibility isn’t optional in a soft market
As pricing power fades in a soft market, Simon Pritchard, managing director of insurtech IS2, argues insurers and MGAs must embrace flexible, API-led distribution to unlock growth and reach underserved commercial customers.
GIN’s Smith on the courage to have imperfect conversations
Becs Smith, communications and social media lead at the Gender Inclusion Network, addresses the importance of voice, visibility and ensuring the stories of women working in insurance are told.
Insurance must design careers around women’s lives
Life events like maternity and menopause still derail women’s careers, which Beth Whelan, chief data and strategy officer at broker Reassured, points out exposes structural flaws an insurance sector fighting a talent war can no longer ignore.
Why the FCA’s fair value rules need a rethink
Four years after their introduction, Branko Bjelobaba is principal of Branko Ltd, observes the Financial Conduct Authority’s fair value rules remain costly, unclear, and ineffective offering consumers little real insight into whether general insurance…
Why insurance’s culture of utmost good faith is under threat
After nearly four decades working in general insurance, Brett Sainty, CEO of BLW Insurance Brokers, warns that rising enforcement action, commercial pressures and mounting broker debt signal a dangerous erosion of integrity, trust and the doctrine of…
Are insurers’ fair value data demands unfair to brokers?
Deputy Editor’s View: After the British Insurance Brokers’ Association once again highlighted the regulatory burden of fair value assessments, Scott McGee asks if insurers are asking too much, and if there is a resolution to the issue.
Why insurers and brokers must reinvent themselves for the green transition
View from the Top: Ian Picton, head of energy transition at Gallagher, says when it comes to the green transition, forward-thinking insurers remain scarce.
Why insurers should be forced to signpost customers properly
Editor’s View: The Association of British Insurers and British Insurance Brokers’ Association’s signposting commitment is a step forward, but Emma Ann Hughes fears without rules and enforcement too many vulnerable consumers will still be left without…
How are insurers enabling greener choices in construction?
View from the Top: Gemma Tait, head of construction for Europe, the Middle East and Africa at Willis, looks at the changing practices and novel products insurers are rolling out to help build a more sustainable construction sector.
Five insurance M&A storylines to follow in 2026
As we bid farewell to 2025, Post content director Jonathan Swift highlights the M&A storylines that might make the transition from rumour to reality next year and beyond.
Why insurance is still a people business
Trade Voice: Graeme Trudgill, CEO of the British Insurance Brokers’ Association, says the value of in-person connection is firmly in evidence on the trade body’s regional tour.
Commission clarity shouldn’t stop at motor finance
Editor’s View: While the Financial Conduct Authority currently believes only motor finance commission arrangements warrant a compensation scheme, Emma Ann Hughes warns similar payment practices in general insurance could soon face greater scrutiny.
How to fix the broker/insurer data gap
Poor data exchange between brokers and insurers is more than an operational nuisance - it’s a threat to trust, profit, and client outcomes, warns Zulf Raja, head of insurance at Dun & Bradstreet.
Why the fight back for brokers starts now
Trade Voice: With the market turning and the government giving brokers short shrift, CEO Chris Croft explains how the London and International Insurance Brokers’ Association is seeking to redress the balance.
Belonging is insurance’s untapped performance driver
Katherine Conway, head of inclusion and cultural initiatives at Aon, explains how belonging boosts innovation, resilience, and long-term business success.
Howden’s Caamaño on moving from outsider to leader
From outsider to executive, Sonia Caamaño, CEO of international growth markets at Howden Broking, shares how she built a global career on resilience, empathy, and following her mother’s advice.
Insurers still struggling to convert cyber awareness to sales
News Editor’s View: Research from FWD shows that while some insurers are excelling at turning awareness of cyber insurance into sales, others continue to struggle with both awareness and conversion.
Will AI make brokers more efficient or less relevant?
Trade Voice: Stefan Daines, broking director at Daines Kapp and member of the CII Community Broking Board, looks at how artificial intelligence can help brokers and the practical steps they take.
What the motor finance ruling means for broking pay
Editor’s View: After the Supreme Court ruling on motor finance sparked an £18bn redress scheme, Emma Ann Hughes asks could insurance broker commission be next under the Financial Conduct Authority’s spotlight?
How to fix the broker/insurer data gap
Zulf Raja, head of insurance at global data giant Dun & Bradstreet, examines why the data gap is felt most strongly between insurers and broker plus how both sides can solve this issue.
Should premium finance firms be on high alert after motor finance decision?
News Editor’s View: Scott McGee looks at the approaches to commission disclosure taken by various premium finance firms, and how they might be feeling following the Supreme Court's motor finance decision.