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Training

Charity insurance: Charitable status

Despite facing economic pressures, charities are being pushed into the spotlight as a natural fit to run services for the ‘Big Society’. Mark Ingram looks at developments in this sector.

Chartered broker: Status symbols

Over the past 18 months there has been an increased focus on professionalism in the broking industry and, as well as signing up to the Aldermanbury Declaration, the spotlight is falling on the topic of chartered status. Many individual brokers display…

Roundtable - Claims: The claims game

The expert panel at our recent roundtable on the claims process got their teeth into technology and staffing issues, how to tackle fraud and the impact of telematics. Leigh Jackson reports.

The CILA and the III mutually acknowledge qualifications

The Chartered Institute of Loss Adjusters and the Insurance Institute of Ireland have reached an agreement to formally recognise each other’s qualifications to promote closer co-operation and encourage professional development both in the UK and the…

Damage management - Surge: Surging ahead

Recent surge events have shown insurers are getting better at coping with large numbers of claims but there is still room for improvement. Sam Barrett finds out what could make a crucial difference the next time an extreme event occurs.

Mentoring - risk managers: Passing the torch

The process of mentoring, where experienced people give advice and encouragement to younger professionals, can be hugely beneficial and cost virtually nothing. Elaine Heyworth details a new scheme about to launch to assist up-and-coming risk managers.

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