Training
PSTF: New generation of females in IT would benefit insurance industry
Industry leaders were told they stand to “reap the long-term benefits” of encouraging a new generation of females to take up an interest in the IT profession. Julie Feest, customer director at E-skills UK, explained to delegates from a range of major…
Loss adjusting - Desktopping claims: Alternative methods
Loss adjusters have been criticised for desktopping claims and contributing to the deskilling of the industry but can this practice be made to work?
Technology - Natural language processing: Getting to know you
The data gained from knowing your customers can be invaluable, improving sales, services and customer retention. But how can unstructured data be analysed?
Bollington launches training scheme for school leavers
Bollington Insurance Brokers is hoping to encourage talented youngsters to embark on a career in insurance by launching a graduate and school leaver training scheme.
Imperial Consultants gains accreditation for in-house claims course
Property claims validation firm Imperial Consultants has gained accreditation from the CII for its in-house claims technicians training course.
IRM recognises students
The Institute of Risk Management has named Karasachi Sylvester Nnadede and Karla Cruickshanks as its top students of the year.
ABI defends proposal to ban young motorists from driving at night
The Association of British Insurers has been forced to defend its proposals, which included a ban on night driving for young drivers, after they were dismissed as unenforceable by the government and safety campaigners.
Thatcham relaunches Automotive Academy
Thatcham has revamped its Automotive Academy with the launch of a new mobile training unit and an e-learning package.
CILA’s claims certificate gets accredited
The Chartered Institute of Loss Adjusters’ insurance claims handling certificate has become the first in the industry to be accredited by the Office of Qualifications and Examinations Regulation.
Essay on financial regulation wins University DIMA prize
An essay on financial regulation has won this year's annual essay competition for graduates in BA International Insurance and European Studies at The Kemmy Business School, University of Limerick, Ireland.
Homeserve shares crash after sales suspension
Homeserve joined the mis-selling scandal this week when it suspended telephone sales of its home emergency policies, after an internal review by Deloitte found its processes fell “below the standard it had set itself”.
News analysis: IFB’s three-year strategy wins financial backing from insurers
The Insurance Fraud Bureau is to more than double in size in its crackdown on professional enablers.
In series - Lloyd's & London Market: An eye on the future
Lloyd’s and the London market has a fantastic reputation and its inherent creativity and principle of continuous self-improvement should be feared by its competitors.
Career development: Dewpoint training academy wins City & Guilds accreditation
Dewpoint, the training brand of construction company Gelder Group, has gained City & Guilds accreditation for its million-pound training academy.
Interview - Ann Haugh: Making the right decisions
UK CEO of Zurich Global Corporate Ann Haugh has never been averse to taking risks and reveals her determination to grow the business is as strong as it is strategic.
FSCS funding review ro recommence as brokers push for separation
Brokers could secure separation from insurers and bankers as early as April 2013, with the British Insurance Brokers’ Association focusing its efforts on the reopened Financial Services Compensation Scheme funding review.
Career development: GAB trio pass new CILA certificate
Three graduate trainees from loss adjuster GAB Robins have become the first professionals to pass the new Chartered Institute of Loss Adjusters’ certificate qualification.
In series - Lloyd's & London market: Please mind the gap
The skills shortage remains a major concern for the London market — but emerging evidence suggests the fight for talent has begun.
In series - Lloyd's & London market: Power to the people
With employees rightly recognised as crucial to company success, Lloyd’s and London market players are gearing up their efforts to attract and retain top talent.
BIS 2011: Underwriting no longer the preserve of Oxbridge grads
The future of underwriting rests in the hands of graduates with strong numeracy skills and business understanding, who are willing to embrace specialist areas of the industry.
Ferma 2011: Risk managers must 'upskill' for future
Risk managers have been urged to "upskill" by Ferma vice president Julia Graham.
Online commercial - Driving business online
Take-up of online commercial products remains less than impressive but where does the blame for suppressed demand lie?
Rehabilitation First Awards 2011: Young Achiever of the Year
With the judges looking for high-flying individuals under 30 who are exceeding their employer’s expectations, championing rehabilitation in the wider market and setting themselves out as the industry’s stars of tomorrow, four strong candidates emerged…
Merlin Academy sees first batch of students graduate
The first class of students from the Merlin Academy set up last year have completed its accredited Chartered Management Institute Level 2 Certificate in team leading.