Training
Aldermanbury Declaration - one year on: delivering the declaration
The Aldermanbury Declaration was launched a year ago to great fanfare. Joel Turland takes a look at its success in driving professional standards.
CSR & career development: Barbon offers manager training in devolution bid
Barbon Insurance Group has launched a training programme for its heads of business, in a bid to boost its strategy of encouraging its eight divisions to run independently.
Comment - claims: cutting the cost of claims
Introducing non-adversarial means of dispute resolution could be the answer to cutting the cost of claims, empowering qualified professionals and delighting the customer, argues Roger Flaxman.
Disease claims - occupational voice loss
Occupational voice loss is becoming a growing hazard, partly due to the rise in call centres. Paula Jefferson and Rachel Barbenel examine recent case outcomes and advise on avoiding and defending claims.
Biba and IIB warn members over Bribery Act compliance
The British Insurance Brokers' Association and the Institute of Insurance Brokers have urged members to start putting measures in place to comply with the forthcoming Bribery Act.
Career development & CSR: first specialist recruitment firm signs Declaration
AMC Insurance Appointments has signed up to the year-old Aldermanbury Declaration, becoming the first specialist insurance recruitment consultancy to do so.
Interview - Michael Walter & Edward Maddison: Engaging the next generation
Lynn Rouse talks to ASL's Michael Walter and Edward Maddison about expanding horizons, operational expertise and engaging the firm's next generation.
Legal update - corporate manslaughter: driving issues
With the first conviction under the Corporate Manslaughter and Corporate Homicide Act 2007 having finally taken place in February, Roger Ball explains the potential consequences for motor fleet operators.
Career development & CSR: Open GI clinics given CPD nod by CII for a fourth time
Open GI's product clinics have been accredited by the Chartered Insurance Institute for the fourth year running.
Career development & CSR: Hillman Saunders launches work experience scheme
Hillman Saunders has unveiled a new scheme to help graduates gain work experience in the insurance sector.
Postbox: Internet training for fraud investigation is essential
I noted with considerable interest the success of Axa Corporate Solutions when, upon investigation, it uncovered a series of motor scam accidents involving a group of young people who were found to be linked via social network sites
Career development & CSR: investment in skills a must after unemployment rises
The Financial Skills Partnership has urged businesses to invest in training and skills to stimulate the economy after youth unemployment rose to a record high.
Postbox: competency is crucial
I read the recent article "A focus on training" regarding professionalism in the claims sector with interest and wanted to take the opportunity to comment as it strikes me that a parity of focus doesn't exist between expertise in the property and motor…
Disappointment over 10% increase in FSA funding
The insurance market has expressed disappointment at a 10% increase in the Financial Services Authority's funding requirements during 2011/2012.
Strategic technology Forum: data breach notification law is imminent for insurance industry
The insurance industry has been urged to prepare for potential new regulation, which will make it mandatory for companies to report any breaches of data management regulation.
Postbox: Time to revisit underwriting essentials
I have worked in underwriting for more than 20 years and, while technology has massively increased the array of tools we have available to underwrite risk, it's frightening to realise how few improvements have been made to the professionalism of our…
Career development & CSR: Searchlight ups specialist training courses to London market players
Insurance industry training provider Searchlight has begun offering specialist courses to London market practitioners.
Career development & CSR: Claims management firm attains IIP gold standard
ULR has joined the 1% of accredited companies to be awarded the gold standard by Investors in People.
Investing in the profession - claims: a focus on training
There has been a lot of talk about professionalism in the claims sector. But while those operating in the field have long been granted access to significant training resources, what about those in the back office? Daniel Dunkley looks at whether things…
CILA to target skills gap with claims qualification
The Chartered Institute of Loss Adjusters is set to launch a claims qualification targeting back office claims managers, to fill what it perceives as a skills gap in the market.
Career development & CSR: MCE seeks out graduates
MCE Insurance is seeking graduates to expand and strengthen its workforce.
CILA launches two new entry-level exams
Two new entry-level examinations designed to make the loss adjusting profession and the benefits of Chartered Institute of Loss Adjusters membership more accessible around the world have been launched by CILA.
View from the top: Time to be more vocal
Simon Cowell would have us believe that Britain's Got Talent. However, studies suggests it's not flocking to the insurance industry. A year ago, the Chartered Insurance Institute published the results of a survey that indicated that 83% of students…
The professionalism push: Video interview with Sandy Scott, CII
Sandy Scott, chief executive of the Chartered Insurance Institute talks to Jonathan Swift about the challenges and opportunities facing the general insurance industry in its quest to embrace professionalism.