Training
Career path - CII exams: Repairing reputation
Professionalism could prove the most potent weapon in improving the public's perception of the insurance industry. Niall Boyd details how the CII's examinations overhaul is playing its part.
Fire risks - kitchen ducts: Grease is the word
Improper cleaning of extraction units in the hospitality and catering sectors can cause devastating fires. Allister Smith looks at the facts.
Postbox: Praise for BDMA training
I was delighted to see your feature highlighting the excellent work done by the British Damage Management Association
Groupama unveils senior claims team
Groupama Insurances has confirmed the line up for its new claims management team, reporting to claims director Phil Bird.
Chubb celebrates chartered status
Chubb is the first insurer to be awarded chartered insurer status in the UK.
Towergate Underwriting achieves chartered status
Towergate Underwriting Group has become one of the first underwriting companies to achieve the Chartered Insurance Institute’s award of chartered insurer.
Career development: Barbon staff go for green light
Mairi MacDonald looks at how the implementation of a 'traffic light' target system alongside new employee benefits has seen staff retention soar at Barbon.
No job cuts at Autofocus
The new owner of Autofocus has pledged that there will be no redundancies after rescuing the business, just days after it went into administration.
Time to test yourself
A selection of topical questions from the question banks of Ed.Learn - the CII@s online training resource.
Law report: Court supports judge over fire fine for regulatory failures
This law report has been contributed by national law firm Berrymans Lace Mawer.
BIS Countdown - innovation: Listening to customers
The relationship between the customer and the market is constantly on the move, says Amanda Blanc, who stresses firms must innovate and evolve or face severe consequences.
Career development & CSR news - CII: complete overhaul of skills landscape needed
The Chartered Insurance Institute has claimed that the UK's "entire skills landscape" must be overhauled if the country is to compete with other global economies.
Scots apprenticeships
Cunningham Lindsey is offering apprenticeship places in Scotland for the first time.
Allianz agrees brewery H&S Willis deal
Allianz has agreed a deal to distribute a tailored version of its health and safety inspection service to Willis' brewing industry clients.
Cunningham Lindsey launches apprenticeship scheme in Scotland
Cunningham Lindsey is offering apprenticeship places in Scotland for the first time.
Career development & CSR news: Markerstudy creates workforce programme
Markerstudy has launched a programme aimed at improving the skills of its entire workforce.
British Insurance Awards: Leading with innovation
Fortis Insurance has boosted customer satisfaction after it reworked its claims handling process and introduced innovative new initiatives, writes Jonathan Swift.
British Insurance Awards 2010: Leaders in learning
RSA’s training programme has brought marketing staff from all over the world together to network, learn and create a strong and coherent international brand, explains Liz McMahon.
We will tackle the skills shortage, vows ILAA
The Independent Loss Adjusters Association has pledged to tackle the industry skills shortage following its official launch this month.
Biba pushes aggregator issues at European broker meet
The British Insurance Brokers' Association has met fellow European broker bodies in Tel Aviv to discuss the Insurance Mediation Directive and other European issues.
CII London market award
The Chartered Insurance Institute has outlined its new qualification in London market insurance.
Career path - SME underwriting - Beyond examinations
David Martin explains how the role of SME underwriters is evolving and why a far broader skill set is now essential if the much-talked about professionalism is to be fully embedded.
Postbox: Training rules
I read Patrick O'Connell of Oval recently on the role of qualifications in promoting greater professionalism in our industry.
Career development & CSR news: Ecclesiastical launches new underwriting training course
Ecclesiastical has embarked on a new academy-style training programme aimed at producing a workforce of "well-rounded underwriters".