Training
View from the top: Time to be more vocal
Simon Cowell would have us believe that Britain's Got Talent. However, studies suggests it's not flocking to the insurance industry. A year ago, the Chartered Insurance Institute published the results of a survey that indicated that 83% of students…
The professionalism push: Video interview with Sandy Scott, CII
Sandy Scott, chief executive of the Chartered Insurance Institute talks to Jonathan Swift about the challenges and opportunities facing the general insurance industry in its quest to embrace professionalism.
Learning from life: Could Solvency II bring life and general insurance closer together?
When the First Life Assurance Directive was passed in 1979, it spelled the end for new composite insurers. Steven McEwan explains why the advent of Solvency II may bring life and general insurance back in contact again.
RSA property launch boosts SME ambition
RSA is set to launch a new property product next month as part of wider plans to become a top-five player in the SME sector.
Claims Club news: FOS links lack of speed to training
The Financial Ombudsman has admitted that more works needs to be done to speed up cases to conclusion, once adjudication has been challenged.
Career development & CSR: Cable calls for increased focus on apprenticeship schemes
Business secretary Vince Cable and skills minister John Hayes have urged more employers to drive economic growth by creating a new generation of skilled workers, while underlining the government's commitment to increase the budget for apprenticeships to…
Nationals call for FSA talks as Towergate seals £200m deal
Chief executives from some of the UK's largest brokers have called for a meeting with the Financial Services Authority to discuss concerns over the increasing level of intervention in compliance issues by the regulator.
Career development & CSR: BGL Group dozen triumph in CMI leadership programme
A dozen employees from the BGL Group have successfully completed a Chartered Management Institute leadership programme.
View from the top: Answers outside London
The soft market is continuing into 2011 and unlikely to harden any time soon.
Career development & CSR: Allianz gains CII chartered status accolade
Allianz Commercial has been granted chartered status for its commitment to ethical conduct and professionalism by the Chartered Insurance Institute.
Claims update - Professionalism: Providing peace of mind
The insurance industry sometimes forgets why people buy their products — to be guaranteed a service when they need it. David Bonehill goes back to basics.
Brownsword joins Digilog
The former executive chairman of Brownsword Group, David Brownsword, has joined fraud investigation business Digilog as its new chairman.
Career development & CSR: Beetison lands Plantec employee award
Claims management company Plantec Holdings has named transport supervisor David Beetison as its 2010 employee of the year.
Penny Black's insurance week
While Penny amused herself over the festive break by taking in David Hasselhoff in pantomime, Crawford UK and Ireland CEO Benedict Burke took in the more rarefied and cultural surrounding of the National Theatre to watch Alan Ayckbourn's Season's…
Career development: Worry ahead for uk managers
The new year is traditionally a time for reflection on what has passed, and optimism about what lies ahead. No matter how tough the past 12 months, it is usually possible to muster some enthusiasm for the fresh start that January heralds.
Career development & CSR news: Groupama launches PMI customer service academy
Groupama Healthcare has launched a customer service academy aimed at improving employees' skills and widening opportunities for career progression.
Interview - Roger Brown: Adding value for members
Roger Brown is nearing his second full year as managing director of the ECIC. Mairi MacDonald talks to him about the changes instigated and challenges ahead.
Loss adjusting – review of the year: Battling for talent
2010 has proved an interesting year for the loss adjusting sector, reports Leigh Jackson, with a number of new entrants and the issues of ethics and recruiting new talent coming to the fore.
View from the top: Looking under the bonnet
Do you need to know how a Formula One engine works to appreciate the speed of the car? It is an interesting question — does understanding the minutiae of the mechanics make you appreciate the race more?
PCUK staff gain know-how to challenge suppliers
Staff at Property Consortium UK are to benefit from a new training programme that will explain how a building is put together, in order to make them better at handling claims.
Career path & CSR: The value of mentoring
With the economy still teetering on the edge between recession and recovery, the advice and support that mentors can give to aspiring business leaders and managers can help shape immediate business prospects and future growth. Business leaders have a…
Amlin awarded gold chartered status
Amlin Underwriting has become the first London market insurer to achieve the gold standard of corporate chartered insurer status.
Claims roundtable - Rising stars: Cream of the crop
Every year, Post's Claims Club identifies and rewards rising stars — who together represent the future of the claims profession. Ant Gould met up with some of this year's finalists to garner their views on the state of the claims nation.
Questgates gains counter fraud accreditation
Loss adjuster Questgates has received accreditation from the Counter Fraud Professional Accreditation Board for its Insurance Fraud Technician course.