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Interview - Candy Holland: CILA's first lady

Despite being the Chartered Institute of Loss Adjusters’ first female president, Candy Holland says her priorities will be focused on the ‘broad church’ the CILA covers. She tells Post how she plans to raise the profession’s profile and encourage more…

Europe: A risky role

When taking out insurance, people pay money in good faith so that should the worst happen, it is put right with the minimal amount of disruption. António Negreiros Fernandes looks at the role the risk manager plays in this process.

Interview: Chris Hall - A quest for success

A decade ago Chris Hall led a small team that risked it all to buy loss adjuster Questgates. Now it is worth £11m – and the managing director hopes to double that figure within the next 10 years.

Loss adjusting: Back to the future

Loss adjusters should learn from the past in order to rediscover the human touch – and returning to regional markets is a good start, says Trevor Latimer

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