Training
Chartered: A Broker's view: Cowens Survival Capability
In the third of a final part of this series, Post and Insurance Age editor-in-chief Jonathan Swift talks to Grant Scott, an associate director, Cowens Survival Capability about the benefits for a broker in being chartered.
Career development & CSR: Risk professionals in demand as pay packets set to rise 25%
Solvency II is driving demand for risk professionals in the insurance industry, with 44% of risk professionals expecting their teams to grow in the next 12 months, according to new research.
Career development & CSR: Top marks for Hastings pair
Two risk and compliance officers at Hastings Direct have gained top marks in a professional accreditation in compliance exam.
Career development & CSR: Bluefin wins regional apprenticeship award
Bluefin Insurance Services has fought off stiff competition, including underground maintenance firm Tube Lines and engineering specialist Babcock International Group, to be crowned large employer of the year in the London regional final of the…
Damage management - Surge: Surging ahead
Recent surge events have shown insurers are getting better at coping with large numbers of claims but there is still room for improvement. Sam Barrett finds out what could make a crucial difference the next time an extreme event occurs.
Mentoring - risk managers: Passing the torch
The process of mentoring, where experienced people give advice and encouragement to younger professionals, can be hugely beneficial and cost virtually nothing. Elaine Heyworth details a new scheme about to launch to assist up-and-coming risk managers.
Career development & CSR: First six BGL apprentices win full-time jobs at Fusion's contact centre
The first six young people to win places on an apprenticeship scheme launched last year by BGL have secured full-time jobs at its Sunderland-based Fusion contact centre.
Interview - Ash Bathia: building the profitability platform
QBE Europe kept competitors on their toes as it built the business and branched out. Underwriting boss Ash Bathia tells Mairi MacDonald where his sights are now set.
CSR & career development: Plantec invests in technicians
Plantec Holdings has invested thousands of pounds in its motorcycle technicians by putting them through accreditation from service maintenance technician to diagnostic technician and, most recently, the master technician qualification.
Imperial invests in staff training centre
Building claims validation specialist Imperial Consultants is spending £1m on a new staff training centre.
Aldermanbury Declaration - one year on: delivering the declaration
The Aldermanbury Declaration was launched a year ago to great fanfare. Joel Turland takes a look at its success in driving professional standards.
CSR & career development: Barbon offers manager training in devolution bid
Barbon Insurance Group has launched a training programme for its heads of business, in a bid to boost its strategy of encouraging its eight divisions to run independently.
Comment - claims: cutting the cost of claims
Introducing non-adversarial means of dispute resolution could be the answer to cutting the cost of claims, empowering qualified professionals and delighting the customer, argues Roger Flaxman.
Disease claims - occupational voice loss
Occupational voice loss is becoming a growing hazard, partly due to the rise in call centres. Paula Jefferson and Rachel Barbenel examine recent case outcomes and advise on avoiding and defending claims.
Biba and IIB warn members over Bribery Act compliance
The British Insurance Brokers' Association and the Institute of Insurance Brokers have urged members to start putting measures in place to comply with the forthcoming Bribery Act.
Career development & CSR: first specialist recruitment firm signs Declaration
AMC Insurance Appointments has signed up to the year-old Aldermanbury Declaration, becoming the first specialist insurance recruitment consultancy to do so.
Interview - Michael Walter & Edward Maddison: Engaging the next generation
Lynn Rouse talks to ASL's Michael Walter and Edward Maddison about expanding horizons, operational expertise and engaging the firm's next generation.
Legal update - corporate manslaughter: driving issues
With the first conviction under the Corporate Manslaughter and Corporate Homicide Act 2007 having finally taken place in February, Roger Ball explains the potential consequences for motor fleet operators.
Career development & CSR: Open GI clinics given CPD nod by CII for a fourth time
Open GI's product clinics have been accredited by the Chartered Insurance Institute for the fourth year running.
Career development & CSR: Hillman Saunders launches work experience scheme
Hillman Saunders has unveiled a new scheme to help graduates gain work experience in the insurance sector.
Postbox: Internet training for fraud investigation is essential
I noted with considerable interest the success of Axa Corporate Solutions when, upon investigation, it uncovered a series of motor scam accidents involving a group of young people who were found to be linked via social network sites
Career development & CSR: investment in skills a must after unemployment rises
The Financial Skills Partnership has urged businesses to invest in training and skills to stimulate the economy after youth unemployment rose to a record high.
Postbox: competency is crucial
I read the recent article "A focus on training" regarding professionalism in the claims sector with interest and wanted to take the opportunity to comment as it strikes me that a parity of focus doesn't exist between expertise in the property and motor…
Disappointment over 10% increase in FSA funding
The insurance market has expressed disappointment at a 10% increase in the Financial Services Authority's funding requirements during 2011/2012.