On the back of research into the shape of the future delivery of personal lines, Post held a roundtable, in association with EXL, with experts to investigate how ready organisations are to meet customer expectations as demand for cover evolves in the…
The insurance market seems stuck on the idea that digitisation and a move to app-based insurance products, will negatively impact brokers. Inzura CEO Richard Jelbert explains why they should be seen as an opportunity instead.
A decade into its journey, Trak Global is finally ready to break the US on the back of an acquisition and £40m plus private equity raise. CEO and co-founder Nick Corrie tells Jonathan Swift about why he prefers to get on and do things quietly than spout …
In a week that was dominated by personal injury fracas, the revelation that Thomas Cook self-insured against all but the “very largest” PI claims may well take the cake for biggest botch up.
Radius Payment Solutions has bought a majority stake in transport specialist The Burley Group for an undisclosed sum.
Exclusive: Thingco partnerships director Richard Trebble has left the business.
From scepticism about data to dissatisfaction about driver behaviour scores, Igo4 CEO Matt Munro addresses some of the common misconceptions about telematics, and suggests marketing and communications are key to avoiding complaints.
Exclusive: Tesco has notified the Ageas UK board that it is likely to end its decade long home and motor insurance relationship next year, Post understands.
The fraudulent claims we’re used to hearing about involve banged-up cars and invented cases of whiplash. Ones involving oil tankers, pirates, the Admiralty Judge, and statements given in places as far-flung as Aden and Manila are somewhat harder to come…
Fabricating a motor insurance claim used to be as simple as arranging for a mate to drive into your car but with today's new technology, Veronica Cowen explains how much harder insurers are making it for the fraudsters.
The insurance industry needs to understand the demands of its future customers if it is to satisfy their expectations. EXL’s head of UK and Europe and SVP Insurance, Nigel Edwards explains how smarter insurers will adopt personalisation and a…
The Internet of Things continues to offer insurers considerable opportunities in terms of maximising existing data to better understand customers and enter new markets previously considered unprofitable. With this in mind, Post, in association with…
Nothing says team building quite like stumbling around a dark maze, falling headfirst into mirrors and haphazardly shooting lasers at your colleagues. Or so the democratic vote we held a few weeks earlier decreed.
As a service-led insurance proposition based on individual driving behaviour, Igo4 CEO Matt Munro explains how telematics presents a wealth of opportunities to add value and tailor propositions to create long-lasting customer relationships built on trust.
Hippo, Lemonade and Zego are just three of the start-ups that have been in the news recently. Matt Connolly, founder and CEO of Tällt Ventures, reflects on a what has been happening for the Insurtech 100 since the list was published in May.
Smart technologies are increasingly part of our daily lives, argues Scott Kennedy, managing director of Swinton, as EY’s latest digital home report reveals almost a quarter of UK households now own a voice-controlled device, while 9% have smart security…
This week the best and brightest in the insurance community gathered in the Royal Albert Hall for the 25th British Insurance Awards.
Markerstudy has bought telematics broker Smart Driver Club Insurance.
The government has promised to review the application of the Insurance Premium Tax. But does the planned review go far enough?
Change is hitting insurers at a much faster pace than ever before. Are they ready to keep up and able to re-establish some of the trust that has been lost?
Strict laws to prevent drivers using mobile phones – even hands free – would have the biggest impact on vehicle collision numbers, the Zurich UK CEO told Post's Motor Insurance World event last week.
Ahead of the Association of Insurance and Risk Managers conference, Jonathan Swift caught up with Fujitsu chief technology officer Manan Sagar to talk about the future of risk management and the role of technology in that evolution.
Teachers are safer drivers than sales people; Edinburgh residents are better drivers than those from Glasgow; and Toyota owners score better than those that own BMWs. These are among the insights gleamed by Matt Munro, Igo4 chief executive, from the…
Rick Preston, head of the intelligence team at insurance fraud law firm, Horwich Farrelly, looks at the claims challenges the sector could face as the next generation of ‘intelligent cars’ hit the road.