Product
Blog: From small acorns - brokers need to heed the pandemic start-up boom
The impact of an unstable 2020 is not completely bleak, with an increase in the number of UK start-ups since the pandemic began. Oliver Leyens, a director at Heath Crawford, argues brokers need to highlight the benefit of an advised sale to make sure…
LV tops Aviva, Churchill, Nationwide and Saga to win customer service crown according to ICS
LV has again been ranked the top insurance organisation in the UK by the Institute of Customer Service in its biannual UK Customer Satisfaction Index, although the gap at the top between it and the chasing pack has been reduced.
Q&A: Max Carter, New Dawn Risk
Formed in 2008, New Dawn Risk grew to handle £81m of premium last year. It started 2021 by looking to target UK regional brokers for the first time. Founder Max Carter reviews the growth of the company and explains why now is the right time for the firm…
Debenhams and Weddingplan insurer ‘considering’ impact of Supreme Court ruling on wedding claims
The businesses behind Weddingplan and Debenhams wedding insurance are “considering” the impact of the Supreme Court judgment and what it means for policyholders who did not get lockdown payouts for cancelled weddings, Post has learned.
LV’s Heather Smith on crucial brand value
As the industry responds to the Financial Conduct Authority’s pricing shake-up and tackles the ongoing challenges of the coronavirus pandemic Heather Smith, managing director of the LV General Insurance retail business, addresses why having a trusted…
Briefing: Trust in travel insurance has fallen, could ‘Covid cancellation’ cover mean another hit this year?
With trust in travel insurance falling, Post news editor Jen Frost considers the impact of so-called Covid cancellation cover in 2021.
Briefing: Seven insurtechs to watch in 2021
For a sixth year running, Post content director Jonathan Swift scans the insurtech space and identifies up-and-coming businesses potentially worth watching over the next 12 months.
Intelligence: Gaming the new frontier
The insurance needs of the gaming sector are complicated and ever evolving but there are plenty of opportunities for those prepared to immerse themselves in this flourishing market.
Iprism swings back to profit in 2020
Iprism Underwriting Agency has returned to profit in 2020 with a bottom line result of £435,365 reversing its £761,988 loss the year before when it was hit by restructuring costs.
Blog: Coronavirus has transformed insurance - three trends that will stick
What is true for the entertainment industry is also true for insurance: one-third of Brits want to take out insurance completely digitally because of the Covid-19 outbreak, writes Christian Wiens, Getsafe founder and CEO.
Analysis: From bench to bed – insuring vaccine distribution
The insurance industry has reacted well to the challenge of covering the needs of those producing and transporting Covid-19 vaccines around the world and across the UK, experts tell Post, predicting it will continue to play its part in supporting efforts…
For the record: The week in deals featuring Aviva, Dual, Revolut, Specialist Risk Group and Willis Towers Watson
Post wraps up the major insurance deals, launches and investments of the week
For the record: The week in deals featuring Aviva, Brit, Cazoo, CFC, Co-op Insurance and GRP
Post wraps up the major insurance deals, launches and investments of the week
Fully Comp episode 11: When will we meet again? – The future of insurance networking in 2021 (part two)
Welcome to the last episode of Fully Comp, Post’s video series tackling some of the biggest issues in insurance, for 2020. Today - for a second day running - we will address the question: When will we meet again?
For the record: The week in deals featuring Covea, Davies, Inigo and Zurich
Post wraps up the major insurance deals of the week.
Kitsune closure shows scale and niche challenges for MGAs
Brightside’s decision to put car and van managing general agent Kitsune into run-off has reinforced the need for volume and specialism, according to experts who warned that entering the market now would not be for the faint-hearted.
Video Q&A: Aviva GI leadership team – Phil Bayles, Gareth Hemming, Colm Holmes and Patrick Tiernan
At this year’s British Insurance Awards Aviva scooped a quartet of awards including General Insurer of the Year.
FCA's product governance proposals could have longer term impact than price walking ban
Proposed changes to the Financial Conduct Authority’s product governance rules could prove to have a greater long-term impact than the regulator’s prospective price walking ban, consumer research and compliance experts have said.
FCA urges Lloyd's and London market insurers to behave 'ethically' in face of Covid-19
The Financial Conduct Authority has written to Lloyd’s and London Market insurers instructing them to “behave ethically and responsibly in the way they treat their customers, their employees and their counterparties” during the pandemic.
Briefing: "Alexa, do voice assistants have a future in insurance?"
As Confused launches an Alexa Skill that allows customers to get quotes from their Amazon Echo, Post content director Jonathan Swift asks other insurers about their experience of voice assistant technology to see if it is merely a gimmick - or has a…
Analysis: With Ageas and Aviva on board, will Caura be the first motor insurtech to successfully target mainstream ‘Joe Bloggs’?
This week Caura launched its app-based motor insurance offering, which the insurtech claims has the most extensive underwriting footprint of any UK start-up to date.
Briefing: Compare the Market fine a fitting end to a sorry chapter
“Ridiculous”, “harmful”, “anti-competitive”. These were the words used by Money Supermarket managing director of financial services Graham Donoghue to describe wide ‘most favoured nation’ clauses during a Competition Commission hearing back in 2013.
I-Wonder rolls out cycle comparison with motorbike to follow
I-Wonder has launched a bicycle insurance comparison site and is planning to enter the motorcycle market at the start of 2021, Post can reveal.
Video: Embracing new technology and a digital workforce to drive a more efficient and innovative business
From chatbots and the internet of things, to drones and artificial intelligence, technology is having a profound impact on the insurance sector, how it engages with customers and the way it conducts its business.