People
Blog: Why claims has a key role in supporting customers with mental health
Having to make an insurance claim can be traumatic. During Mental Health Awareness Week, Jeremy Trott, head of claims operations at Allianz Insurance, explains as well as the pain of the loss, it can be deeply distressing to experience an event such as a…
McLarens expands leadership team
McLarens has announced six management appointments within its UK and Ireland business.
Blog: How digitalisation can be an enabler of customer-centric strategies
A survey conducted by Post showed that insurers and brokers saw improved customer engagement as the top positive outcome anticipated from partnering with insurtechs. John Price, chief operating officer of Schemeserve, believes digitalisation is key to…
Gallagher and Ardonagh return to court as closing statements begin
The parties in the ongoing legal dispute between Gallagher and Ardonagh returned to the Royal Courts of Justice yesterday, as the court heard closing statements from two of the defendants.
Brightside CFO steps down
Brightside’s chief financial officer, Ian Sutherland has left the broker.
Interview: Michael Rea, Gallagher
With Gallagher re-entering the M&A game after a four year hiatus, Michael Rea spoke to Harry Curtis about what makes a good deal, how consolidation is changing, why restrictive covenants need to be upheld and the Ardonagh court case
This week: The Godfathers of insurance return
Just when they think they’re out, insurance pulls them back in. This week, two big names from the recent past, Stephen Catlin and Steve McGill, returned to the fold.
Former Cunningham Lindsey boss Pigot joins McLarens
McLarens has appointed David Pigot to the newly created role of director of London Markets and global head of specialty.
Senior departures at RSA as it announces management shakeup
RSA has announced a number of senior role changes in its UK and international business.
Eldon Insurance director no longer at the broker
Jacobus Coetzee no longer holds a directorship at Arron Banks’ Eldon Insurance.
Q&A: Claims Apprentice 2019 winner Verity Ross
Verity Ross, motor claims handler for Zurich has been crowned winner of the Claims Apprentice 2019. Hiriyti Bairu caught up with her to discuss how she met the challenge, what the experience has taught her now and moving forward in her career.
Axa places 125 jobs at risk following claims restructure
Axa has placed 125 roles at risk of redundancy as a result of further restructuring of its claims business.
Scor shareholders reject CIAM’s proposed resolutions
Scor's shareholders express their opposition to the “destabilisation” attempt led by the activist fund CIAM.
This week: A rest or a change
I was lucky enough to spend last week’s sunny bank holiday on the South Coast enjoying a well-earned rest. For others in the insurance industry it seems that the saying 'a change is as good as a rest' is proving true with some major people moves this…
MS Amlin names replacement for CFO John Worth
MS Amlin has named former Old Mutual executive Iain Pearce as its chief financial officer.
Andy Briggs to depart from Aviva
Andy Briggs will step down as CEO of Aviva’s UK insurance division, as the group announces further management changes and a review of its UK business.
Brightside appoints former Swinton distribution director as group COO
Richard Beaven, former distribution director at Swinton, has joined Brightside as its group chief operating officer.
Blog: Counterfeiting - how can insurers help in managing the risks?
Counterfeit goods is a global problem, with the death of more than 200 people in the UK linked to fake Xanax drugs a chilling reminder of the dangers. But Richard Houseago, director of property risks and coverage, Keoghs says that's only the tip of the…
This week: Easter egg-citement
As we head towards a welcome four-day weekend, the insurance world has been getting in the spirit for Easter in the only natural way: smashing chocolate eggs.
My other life: James Lai, ICAB: Kendōka
When James Lai isn’t working as ICAB’s billings co-ordinator he can be found wielding a Japanese sword in the martial art of Kendo
Ex-RSA SME MD Tara Waite rejoins insurance sector after Wonga collapse
RSA’s former SME managing director, Tara Waite (formerly Kneafsey) has re-entered the insurance sector as a non-executive director at Ageas UK, after leaving for payday lender Wonga.
Customers increasingly looking to credit to pay for premiums: research
Insurance customers are increasingly relying on credit to pay premiums, with nearly one in three planning to use more credit this year, research found.
Biba creates head of general insurance role
Former Tokio Marine Kiln head of distribution, Alastair Blundell is joining the British Insurance Brokers’ Association as head of general insurance.
HDI Global appoints Paul Williams as head of underwriting for corporate risk
HDI Global has announced the appointment of Paul Williams as head of underwriting for its corporate risk division, replacing Kevin Armstrong.