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Ageas' Ant Middle on why the industry shouldn't focus on 'doom bingo'
It's pretty easy to generate a list of challenges facing the insurance sector in 2019 but Ant Middle, chief customer officer at Ageas, believes insurers should be looking to creating new opportunities instead.
Blog: Getting to grips with the quote manipulation data to combat fraud
Quote manipulation has become a growing challenge for insurers. In a two-part series, CDL partnerships director Nick Jackson takes a look at insights drawn from its data to examine how this information is being used to identify and combat fraud.
Blog: How can insurers keep up when the future is being created every day?
Insurers will inevitably retain insurance as their core offering. But must act more like venture capitalists and develop innovation cultures to succeed according to Geoff Knott, director, Ninety Consulting
Insurtech diary: Getting stuck into insurance
The second of a fortnightly series of diary posts providing an insight into the launch of a new insurtech, from Charlie Vinall, business operations manager at Buzz.
Roundtable: Is a single customer view taking off in insurance?
The term ‘single customer view’ has been a buzzword for a number of years now, but how close it is to being a reality in insurance? With this in mind, Post, in association with Marklogic, held a roundtable to discuss the importance of SCV, and how to…
Roundtable: The new wave: time to disrupt the disruptors
The insurance sector must remain vigilant to challengers, be they data giants like Google and Amazon, or nimble insurtechs. Especially given that some already hold such rich data. So how can incumbents take on potential usurpers? Is now the time to take…
Insurtech diary: Countdown to product launch
In the first of a series of diary posts, Alex Cherry, head of content at Buzz, provides an insight into what it takes to launch a new insurtech product.
Telematics Watch: The state of play for 2019
Post has teamed up with telematics broking specialist Igo4 for a new quarterly series looking at the growth and trends in this the sector. To kick things off its CEO Matt Munro looks at who is buying these policies and where they live.
Digital and Insurtech Awards 2018: Full list of winners
Aviva was declared the Digital Insurer of the Year at the 2018 Digital and Insurtech Awards on Friday 23 November.
Amazon frontrunner in digital leaders report as Aviva takes insurance top spot
Aviva takes the crown as digital insurance lead, but insurance as a whole is middling compared to other sectors, according to a report.
Travel insurance: Transforming and challenging through digital technology
The insurance market and the tourism industry have not always had reputations for embracing the latest technology. But things are changing and digital advances such as geo-location and data analytics will only help accelerate the pace of change
2018 Insurance Marketing & PR Awards: Full list of winners
LV was acclaimed as the Insurance Brand of the Year at last night’s Insurance Marketing and PR Awards
Blog: Technology - right or wrong for claims (or both)?
Insurers building the new claims portal must be careful not to force clients down a path they don’t wish to go argues Minster Law director of claims Marcus Taylor, who points to public concerns over technology as a major obstacle to overcome
Blog: The four stages of insurance innovation - a model to make sense of the market
Insurtech innovators comes in many different shapes including 'angsty', 'arms length' and 'armchair'. However, Dan White from Ninety Consulting argues large businesses should aspire to be 'all- together' innovators to maximise digital opportunities.
Blog: Open banking offers a new insurance distribution channel
Some might have already labelled it a failure but open banking will continue to evolve and insurers should sit up and take notice. That is the view of The Marketing Eye's Neil Edwards, who believes these platforms could eliminate form filling and make…
Blog: Why partnering is the only show in town for insurtechs
For most insurtechs the question no longer seems to be whether to partner up with an incumbent, but what the nature of the partnership should be. Marketing Eye CEO Neil Edwards explains what could be learnt from fintechs such as Revolut, Monzo and…
Analysis: Social media is making virtual kidnap and ransom a reality
In a world where political volatility is rife and where an individual’s net worth and lifestyle are discoverable through a Google search or Instagram feed, kidnap for ransom has never been easier or more lucrative. As the threat to clients increases, so…
Interview: Simon Walker, 1st Central
It’s been 10 years since motor broker 1st Central launched in the UK, with policies sold exclusively over the phone or the internet. Simon Walker, who became CEO of parent company First Central Group in January, expects online giants like Amazon or…
Analysis: Cyber bullying
Cyber cover is entering personal lines and offering protection against online bullying. But is it really a place for insurers?
Analysis: Turning incumbents into insurtechs
Innovation labs, investment vehicles and strategic partnerships; Edward Murray looks at the ways in which insurers are facing up to the challenges of a digital future
Blog: Should travel insurers take 'permanxiety' seriously?
Insurers should harness technology to enable clients to anticipate employees’ medical and security threats abroad. And as a result help reduce the risk of permanxiety, claims Chris Knight, head of corporate assistance services at Cega
Analysis: Travel insurance in a digital world
For so long seen a laggard in terms of embracing the potential of digital, travel insurance is changing. Rachel Gordon reflects on some of the latest developments that might halt to the downward trajectory in premiums that has been a reality since 2014.
$1.7bn fintech bank Revolut to launch new insurance products after closing Series C funding
Fintech banking start-up Revolut has outlined plans to launch further insurance products after closing its latest funding round, raising $250m (£181.6m) to become Europe's latest tech unicorn.
Blog: What Cambridge Analytica means for AI in claims
Insurers and lawyers trying to automate claims through artificial intelligence must be careful not to violate ethical boundaries, explains Andrew Dunkley, head of analytics at BLM, pointing to the Cambridge Analytica scandal as a warning sign.