Major loss
My life in quarantine: Questgates' Nikki Sutton on adapting to a Covid-safe workplace
Face-to-face meetings are a vital part of the loss adjusting service and larger claims can’t be managed without visiting sites so for Nikki Sutton, associate director – head of private clients at Questgates, while others have been in lockdown she has…
Analysis: From tragedy to tragedy – a year of challenges and change for aviation
After a tough year, driven by some of the most costly claims in history, 2020 threatens to change the face of the the aviation industry as the coronavirus pandemic spreads across the globe. Post investigates the impact on aviation insurance.
US loss adjuster partners with Williams Pitt and Delta for UK and Ireland launch
US loss adjusting group Global Risk Solutions has formally launched in the UK and Ireland with two strategic partnerships - Delta Claims Solutions and Williams Pitt.
Analysis: What next for arson?
The Arson Prevention Forum, an organisation designed to bring together relevant parties to share ideas, good practice and trends on the fight against arson, has hit pause on holding meetings. Post investigates why and what next where it comes to tackling…
Insurance Covid-Cast episode 16: “From feast to famine in ten days” – How the travel insurance sector is dealing with the Coronavirus with no sales
In the latest episode of Post and Insurance Age’s video series we gathered together a group of travel insurance experts to discuss how the travel insurance sector is coping with a “tsunami of claims” and whether it will bounce back post-pandemic.
Insurance Covid-Cast episode 11: Loss adjusting during lockdown - and what the sector might look like post-pandemic
In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are working from home, we brought together a group of senior loss adjusters and experts to discuss how their employers have adapted…
Event insurance losses mount for Munich Re as it reports £700m Covid-19 hit
Munich Re today reported “high Covid-19 losses totaling €800m (£699.43m), particularly in event insurance” as it posted results for the first quarter of 2020.
Interview: Lisa Bartlett, Crawford & Company
Having spent her career working for brokers and then an insurer, Crawford & Company’s new UK and Ireland president Lisa Bartlett speaks to Jonathan Swift about why she has now thrown herself into claims management and loss adjusting, and how she is…
Lloyd's details coronavirus impact as it posts 2019 profits
The insurance industry must get better at explaining the products it offers, Lloyd’s CEO John Neal said, as the market’s aggregated results for 2019 showed it returning to profit on the back of large investment earnings.
Analysis: How loss adjusters are responding to the coronavirus - remote inspections, Covid-19 technical teams and prioritising the vulnerable
In light of the coronavirus pandemic, Jonathan Swift caught up with a number of loss adjusters to find out what they are doing to reduce staff and client exposure to Covid 19, whilst keeping operations as business-as-usual as possible.
Post Claims Awards: Countdown to deadline begins
The final countdown has started for entries for the 2020 Post Claims Awards.
Special report: The future of claims in commercial broking: Expert view
Technology and staff investment are key to delivering great commercial claims service. Insurers must show the way in embracing future claims innovation, as well as their in-house capabilities and expertise, writes Victoria Keating, claims relationship…
Lloyd's execs encouraged by more disciplined underwriting
Lloyd’s is beginning to see the green shoots of improved underwriting thanks to stringent business planning measures, executives have said following the market’s interim results.
Blog: The Whaley Bridge experience - how well do insurers cope at times of crisis?
The Whaley Bridge incident has once again thrown the spotlight on insurers, their disaster plans and capacity issues. Alex Dalyac, founder and CEO, Tractable comments that while feet on the ground will never be totally replaced, the industry could be…
Allianz and LV win big at 2019 British Insurance Awards: Full list of winners
Allianz was among the big winners at the 25th British Insurance Awards at the Royal Albert Hall scooping three individual awards including General Insurer of the Year.
US adjuster GRS recruits former Crawford execs to open UK office
US loss adjusting business Global Risk Solutions has recruited a pair of senior former Crawford & Company executives to launch a UK office.
The British Insurance Awards 2019: Shortlist revealed
Right Here, Right Now, it is shortlist time!
This week in Post: Scraps, slurs and sexual harassment
Post held its reputation event this week, which felt somewhat prescient as parts of the industry were shamed on diversity and inclusion.
Chubb lead insurer in Ethiopian Airlines crash: reports
Chubb is reportedly the lead insurer for Ethiopian Airlines, the airline which saw a tragic plane crash yesterday in which 157 people died.
British Insurance Awards at 25: The judges reflect on the changing market
With the deadline for entering the British Insurance Awards getting ever closer, what better time to introduce the judges who will be casting an eye over these years submissions? Post canvasses them for their favourite memories of previous BIAs and their…
Claims Apprentice 2019: meet the six final candidates
After short-listing 30 talented candidates for interview, we can finally reveal the six successful claims professionals that have been selected for the first series of Claims Apprentice.
Analysis: Review of 2018
The spectre of Brexit loomed large over the insurance sector this year, and although the picture is still no clearer in terms of how the UK market will continue to trade with Europe after 29 March 2019, significant merger & acquisition activity was among…
Analysis: Renovation fires - Learning from history
When extensive renovations are carried out on properties fire poses a risk. Rachel Gordon investigates what insurers are doing to mitigate this happening.
Directors face legal action if they don't get a grip on Insurance Act duties
Research and advisory business, Mactavish has warned the boards of UK companies increasingly run the risk of insurers not paying out on their claims due to lack of understanding of their responsibilities under new regulations, such as the Insurance Act…