Legal
AI that could hit insurers with wave of court cases wins backing
Artificial intelligence-driven claims technology capable of causing a surge in court-bound insurance disputes has won the financial backing of a law firm backing and is now being piloted with a major loss assessor, Insurance Post can exclusively reveal.
Broker commission not ‘on the radar’ as motor finance redress scheme announced
Following the announcement of a compensation scheme regarding the motor finance scandal, the CEO of the Financial Conduct Authority has said no similar scheme for broker commissions is on the horizon.
Professional Enablers: The Hidden Force Behind Claims Inflation
Jared Mallinson, partner and head of counter fraud at HF considers what is enabling high levels of insurance fraud, how the landscape is shifting, and what can be done to help tackle the issues moving forward.
The Credit Hire Ruling – Why it Matters
Nick Copley, head of claims for Alps, reviews the recent ruling that puts the cost of unsuccessful litigation in credit hire claims on the claims management companies.
Winners of Insurance Post Claims and Fraud Awards 2025 revealed
Aviva. CFC, Charles Taylor, Crawford & Company, DWF and Markerstudy were all multiple winners at Insurance Post's Claims and Fraud Awards last night (2 October).
CII to adapt for AI-dominated insurance sector
The Chartered Insurance Institute’s CEO Matthew Hill has urged the sector to embrace artificial intelligence “not as a threat, but as a tool”. But warned professionalism, ethics and human judgment must remain central as the technology reshapes the…
Insurance Post’s Top 80 MGAs of 2025 revealed
Policy Expert is the UK’s biggest MGA thanks to an 8% swell in its customer base, reaching 1.6m policies for the first time this year.
60 Seconds With... ITIC’s Mark Brattman
Whether he’s channelling Father Christmas for professionals in a pickle or negotiating with insurers over coffee, Mark Brattman, claims director at ITIC, brings wit, wisdom, and a touch of Jean-Luc Picard to the world of claims handling.
Court decision creates transgender PI ‘compensation lottery’
Minster Law has warned that the recent Supreme Court ruling on the definition of sex in the Equality Act has created uncertainty for personal injury compensation calculations for transgender claimants, which could result in award differences of up to six…
Dealing with lost or damaged luggage
Losing your luggage after a flight can be a stressful and disheartening experience, leaving you without your essentials and unsure of what to do next.
What the law says your employer needs to do about stress
In today's fast-paced world, stress is an unavoidable part of life, impacting everyone regardless of whether they are working remotely or in a traditional office setting.
Allianz sponsors Rugby World Cup; Alps's motorhome product; Send's CFO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Diary of an Insurance PR: SEC Newgate’s Vanessa Chance
Mastering motherhood, media strategy and meaningful causes: Vanessa Chance, director of communications at SEC Newgate shares a week balancing high-stakes insurance PR, event planning, and Glastonbury rehearsals with her daughter.
Styling shifts transform hairdresser insurance
Fiona Nicolson takes a closer look at why the increase in the number of independent and freelance hairdressers in the UK, as well as so-called co-working salon spaces post pandemic, has pushed up the price of hairdressers’ insurance.
Q&A: Gary Gallen, rradar
Gary Gallen, CEO and founder of Rradar, tells Insurance Post why he set up the firm, how he flipped the pricing model of law firms, and why others won't follow suit.
Close pulls back from PL; Howden’s crypto cover; Axa’s CFO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Insurers explore alternatives to blanket PFAS exclusions
Insurers are keen to take a “nuanced approach” to underwriting liabilities associated with so-called ‘forever chemicals’, according to Clyde & Co legal director Natasha Lioubimova.
How cyber insurers are stepping up after M&S attack
How insurers and corporates are reassessing their exposure models and IT risk appetite because of the growing threat of ransomware plus attacks on the likes of M&S plus Co-op is examined by Edmund Tirbutt.
How to avoid valet parking pitfalls
Vehicle owners who’d booked a valet parking service can sometimes find their cars with hundreds of extra miles on the clock or even damaged.
Airbnb & holiday let: Your rights as a landlord
Holiday home lettings and Airbnb have surged in popularity with many holidaymakers choosing to rent ‘homes’ rather than stay in a hotel.
Flight delays and cancellations: What you need to know
Flight delays and cancellations can be incredibly frustrating, often disrupting travel plans and causing significant inconvenience. However, passengers may be entitled to compensation depending on the circumstances. Read this blog to find out more.
Big Interview: Dave Haynes, Arag
Arag UK CEO Dave Haynes sits down with Harry Curtis to discuss what the impact of the legal expenses insurer’s acquisition of Das and how Labour’s legislative make its products more relevant than ever.
Dispute over medical agency transparency rumbles on
The thorny issue of medical reporting costs in personal injury and clinical negligence claims has resurfaced, following the judgement in JXX v Archibald, and it now seems we’ll have to wait until the end of the year before we get clarity on the subject.
Claims and Fraud Awards 2025 shortlist revealed
Insurance Post can reveal the businesses and individuals who have been shortlisted for the 2025 Insurance Post Claims and Fraud Awards.