Equality, diversity and inclusion (EDI)
Lloyd's survey shows culture continuing to improve
Lloyd’s 2025 culture survey found the market has outperformed financial services industry standards, with 26 out of 28 comparable questions scoring above the financial services benchmark.
Culture and conduct now define leadership in insurance
The Financial Conduct Authority’s new non-financial misconduct rules make culture and conduct a core compliance issue for insurers, which Sarah Ouarbya, partner for risk and regulatory consulting at Forvis Mazars, argues will reshape expectations of…
How the AI revolution can unlock neurodiverse insurance talent
As artificial intelligence takes the insurance industry by storm, Damisola Sulaiman analyses the unexpected benefits AI implementation can have for creating a workplace that is inclusive by design for neurodiverse employees.
Marsh’s Fort slams ‘rigid’ insurance culture stifling ethnic talent rise
Shannan Fort, international cyber product leader at Marsh, argued insurance’s “rigid” culture is the challenge preventing racial inclusion in leadership.
Hold senior management to account so social mobility goals are met
Introducing social mobility targets into senior management responsibilities was a key takeaway from a Dive In panel debate.
Dive In proves insurance superheroes no longer need masks
Editor’s View: Insurance once rewarded only Superman-style displays of strength, but as Emma Ann Hughes observes, this year’s Dive In shows the sector now thrives when Clark Kent qualities are embraced.
Belonging is insurance’s untapped performance driver
Katherine Conway, head of inclusion and cultural initiatives at Aon, explains how belonging boosts innovation, resilience, and long-term business success.
Belonging in insurance after maternity leave and beyond
After returning from maternity leave, Cheryl Barker, customer experience manager at Charles Taylor Assistance, found flexibility, trust, and recognition were key not only to rediscovering her own sense of belonging—but to creating it for her team and…
How Acies’s Taylor found a way to speak her truth
Neurodivergent and navigating the insurance industry, Caroline Taylor, COO of Acies MGU, shares how simple acts of respect shaped her sense of belonging and why silence is the sector's greatest threat to creating an inclusive culture.
Actress warns domestic abuse hits insurers’ profits
Actress Samantha Beckinsale has warned insurers that domestic abuse is directly impacting the industry by stripping victims of their financial independence and ability to maintain cover.
AIG hailed as model for trans inclusion
The power of employer-backed trans healthcare and the importance of genuine allyship were at the centre of a Dive In Festival session on dispelling myths and supporting transgender colleagues.
Crawford’s Brentnall on superpower of neurodivergent minds
Neurodivergence isn’t a barrier for Mollie Brentnall, UK & Ireland director of IT at Crawford & Company, it’s a superpower that she is using to build environments where minds like hers aren’t just accommodated but empowered.
How a remark fuelled RSA Mani’s rise with resilience and purpose
How being told to “go back to where she came from” fuelled Indhira Mani, RSA's chief data officer, to work harder, stayed true to my values, and build a career rooted in resilience, growth, and purpose.
Hive’s Marsland-Roberts finds belonging where values align
Crispin Marsland-Roberts, chief operating officer of Hive, on how dyslexia is his superpower and why insurance needs to break away from the idea that success has a single profile.
Zurich’s Ahmad on how flexibility fosters faith belonging
Madiha Ahmad, senior data engineer at Zurich, shares how support for her faith and flexible policies have helped her feel truly valued and included.
Aon’s Shaw on power of pausing to aid inclusion
Hal Shaw, director and senior broker at Aon, has urged men in the insurance market to “shut their mouths” at times if they want to help drive genuine gender inclusion.
Dive In experts urge carers’ leave support development
Panellists at the Dive In festival 2025 highlighted the need to build carers’ leave toolkits to assist employees with caring responsibilities returning from time off.
Belonging best practice in insurance
In a special episode of the Insurance Post Podcast, recorded to coincide with this year’s Dive In Festival, how insurers and brokers can move beyond intention to create real impact on inclusion and belonging is explored.
What does belonging mean in the insurance industry?
To coincide with this year’s Dive In Festival theme Belonging builds tomorrow, Damisola Sulaiman examines why belonging is more important than ever now and what insurance companies must do to rise to the occasion.
Howden’s Caamaño on moving from outsider to leader
From outsider to executive, Sonia Caamaño, CEO of international growth markets at Howden Broking, shares how she built a global career on resilience, empathy, and following her mother’s advice.
Reclaiming Pride: Ageas’s Roche’s shift from exclusion to inclusion
From teenage exclusion to leading an LGBTQ+ resource group, the journey of Lloyd Roche, risk and governance underwriter at Ageas, shows how workplaces can become spaces of growth, pride, and lasting change.