Arch’s Reid warns against ‘slip into conformity’ with AI
Insurers need to have the confidence as well as the psychological safety to challenge artificial intelligence and contribute “creative tension”, according to Miriam Reid, head of business solutions at Arch Insurance International.
At a Dive In festival session on psychological safety this morning (22 September), Reid said she was beginning to see a “slip into conformity” with the use of AI in insurance.
“AI gives us an answer
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