Data analytics
Blog: How brokers can make marginal gains through technology
Brokers can use technology to make marginal gains that will add up in the long term, making their business a success, writes Ed Pugh, sales & marketing director at Red Crake.
Allianz Worldwide Care launches AI symptom checker to drive paperless claims process
Allianz Worldwide Care has implemented an Artificial Intelligence-driven symptom checker service into its My Health app to provide customers with a paperless claims process and medical advice.
Emerging technology, operational risk and talent usurp cyber as biggest concern among insurer CEOs
Cyber has dropped from the biggest concern among insurance bosses to seventh, according to the latest CEO Outlook from consultancy KPMG.
More than half of insurers now use My Licence
With 52% of insurers using My Licence, the Motor Insurers' Bureau hit its adoption target for the platform in Q2.
Verisk acquires Sequel from HG Capital for £250m
Data analytics provider, Verisk Analytics has decided it will acquire UK software provider, Sequel, from Hg Capital and other shareholders for £250 million.
Hiscox partners with Digital Fineprint to tackle underinsurance of SME clients
Hiscox has partnered with insurtech start-up Digital Fineprint in order to gauge how social media data can be used to educate business on the risks they face and the insurance solutions that are available to them.
Snowdon swaps Willis Towers Watson for JLT Asia
Kevin Snowdon, director risk and analytics - Asia, for international broker consultancy Willis Towers Watson is leaving the firm to join rival JLT Asia.
Cytora to expand internationally following successful partnerships
Following a £2.4m investment provided by Parkwalk, Artificial Intelligence start-up Cytora has successfully partnered with three insurers, providing their services in the commercial space.
Webinar: The power and potential of technology and analytics
There is a lot of noise around the potential for data analytics to give insurers an advantage in everything from pricing to fraud detection.
BGL's Julia Walker-Smith on pooling intelligence and using data science to combat fraud
The insurance industry needs to share information about known fraud to prevent multiple teams from duplicating the same work, according to Julia Walker-Smith, associate director of fraud at BGL Group.
UK businesses 'underestimate' the effects of cyber attacks
UK businesses underestimate how long the effect of a cyber attack will last, with 50% expecting to be fully operational after just 48 hours following an attack.
A-Plan's Carl Shuker on how to deserve customer trust
Insurers could create a panel of customer advocates to rebuild trust, recommends Carl Shuker, CEO of A-Plan Insurance.
Insurance Fraud Task Force calls on aggregators to use data sharing platforms
The Insurance Fraud Task Force has recommended that aggregators utilise software to weed out application fraud.
GDPR consultation fails to address 'key concerns' of industry
The insurance industry has critcised the government statement of intent on the new data protection bill saying it fails to address concerns on processing sensitive data without obtaining explicit consent.
Businesses could face £17m fine for lack of cyber protection
Businesses that fail to protect their services from cyber attacks could face fines of up to £17 million, the Department for Digital, Culture, Media and Sport has warned.
Blog: How to get rid of legacy systems
Insurers are aware of the hurdles associated with replacing legacy systems. But there are ways to make it a smooth and beneficial transition, as listed by Grzegorz Podlesny, senior manager at Sollers Consulting.
Blog: Building on blockchain
Blockchain is gaining popularity among insurers, who will need to figure out how to integrate it with legacy systems, says Michael Clifton, senior vice-president, global insurance strategy and ventures at Cognizant.
Australian broker Honan creates technology division
Melbourne-headquartered broker Honan Insurance has created a technology division to enhance its client capabilities.
Blog: Digitisation and the battle for relevance
Digital technologies offer insurers the opportunity to reconnect with their clients and earn back their trust, writes Robin Wolstenholme, senior marketing specialist at Liferay.
Swinton's Richard Beaven on getting personal
The disruptive rise of price comparison websites is well-documented. This has prolonged the lifespan of an outdated business model where insurers and brokers compete on price, and price alone, argues Richard Beaven, distribution director for Swinton…
Blog: Retaining and empowering staff with technology
Where news is dominated by the concept of data enrichment and there is talk of a ‘technical revolution’ we find ourselves in the middle of a steadfast digital age.
33% of insurance customers 'will request for their data to be deleted'
One in three insurance customers will exercise their right to be forgotten under the General Data Protection Regulation.
Life is a breach: What the GDPR changes for insurers
Insurers will face stricter data rules but these may help them grow the cyber market, write Mark Estafanous and Kate Payne, solicitor and partner at Elborne Mitchell.
Blog: How to play the digital game
Transforming an established business to exploit the new touchpoints made available by digital is no easy task but it's a necessity that the full breadth of the insurance industry has woken up to, writes Robin Wolstenholme, senior marketing specialist at…