Comparison sites
Price and level of cover most important factors when shopping for a new policy, customers say
Price and level of cover are the primary concerns for customers when shopping for insurance, according to research from QuickPages
A-Plan's Carl Shuker on how to deserve customer trust
Insurers could create a panel of customer advocates to rebuild trust, recommends Carl Shuker, CEO of A-Plan Insurance.
Roundtable: Digital: Brokers - Surviving the digital age
At a time when regulation and taxes are weighing heavily on their operations, brokers find they have to adapt to the digital age. At a Post roundtable, in association with SSP, they discussed how they can leverage new technologies to better serve their…
Blog: Brokers' bad reputation
So what’s the worst thing you can say to a broker? Accuse them of being commission driven? Question what value they add to customers? Definitely best not to stray into the territory of online comparison sites, says Adrian Saunders, commercial director at…
Willis Towers Watson and AIG launch cyber cover for global airlines
Willis Towers Watson and AIG have created a cyber insurance product designed to combat the emerging risks facing global airlines.
Compare the Market owner sees revenue up by 14%
The owner of Compare the Market has seen revenue grow by 14% in the first half of its financial year.
Hastings posts profit and expansion plans despite £20m discount rate hit
Hastings has made a 5% growth in profit despite taking a £20m hit from changes to the Ogden discount rate.
Electronic trading: What is good form online?
The growth in online communications makes BT's strapline ‘It's good to talk' seem dated, but anyone who has had to lift a phone to unravel a burgeoning misunderstanding in an email can appreciate its spirit.
Spotlight: Motor Data: Increasing data use in the van sector
Van insurance is often purchased by sole traders in the same way as household insurance but data in this sector lags behind the rest of the personal lines sector. What can the sector do to catch up?
Go Compare celebrates tenth birthday
Go Compare has saved customers over £1bn over its 10 year history, the company said.
Esure CEO Stuart Vann to gain £1.5m from Go Compare demerger
Esure CEO Stuart Vann will get £1.5m and CFO Darren Ogden will get £1m as a result of the Go Compare demerger, now confirmed for Thursday.
Hastings increases GWP to 26%
Hastings has seen gross written premiums up by 26% from the same period last year.
Esure releases timeline for Go Compare demerger
Go Compare will be floated on the stock exchange by November, parent group Esure told investors.
Competition watchdog to investigate price comparison sites
The competition watchdog is to examine whether the information listed on price comparison sites can be trusted.
On the soapbox: From Croydon to Berlin
There is constant talk of digital innovation in personal lines, but when it comes to concrete facts, all we have is speculation. So I decided to take a different slant on where disruption might come from and look at the geographic location of previous…
Ban on aggregator motor deals extended to smaller players
The Competition and Markets Authority has extended its upcoming ban on motor insurance aggregator deals to smaller aggregators.
Thailand's online distribution heats up
The insurance industry in Thailand is waking up to the benefits of digital distribution channels as the market bounces back to double-digit premium growth writes Nicky Burridge.
Insurers sought to back new aggregator targeting UK’s Eastern Europeans
Broker targeting same demographic could follow launch of Global Market Compare
Editor's comment: Add-on agony advances
The insurance industry is no stranger to damning verdicts and this week’s, in the form of a report into the level of competition in the add‑ons market, must come as no surprise.
Zurich brand to disappear from comparison sites
Zurich-branded home and motor insurance products will no longer be offered on aggregator sites, the insurer announced today.
Insurers and brokers urge Competition Commission to ban all MFN clauses
Fears a ban could harm price comparison websites misplaced.
Editor's comment: A humane culling
Personal lines insurers and brokers have had enough. They have taken it lying down for too long and now they are making a stand and fighting back.
Biba welcomes CC recommendations on most-favoured nation clauses
The British Insurance Brokers’ Association has welcomed the Competition Commission's move to act on “anti-competitive” most-favoured nation clauses.
Brokers baffled as FCA places them in ‘high risk’ group
Aggregators say FCA probe into sector no longer relevant.