Comparison sites
Top 100 UK insurers supplement - brand analysis: Battle of the brands
With commercial pressures and tough business conditions putting the squeeze on insurance companies, the importance of the brand has never been more vital. So who is getting it right?
View from the top: A multi-channel world
Many brokers will have read the recent update around Zurich’s personal lines strategy, following the announcement that we’re re-entering the direct channel later this year via an outsourced arrangement with Endsleigh, where the majority of new business…
Simply Business gives Moneysupermarket SME cover
Commercial insurance broker Simply Business is launching small business insurance on comparison site Moneysupermarket providing the cover under a white label deal embedded in the site.
OFT clears Google of monopoly rule breaches
One of the UK’s largest aggregators has welcomed the Office of Fair Trading’s decision to clear Google of any monopoly rule breaches following its acquisition of Beat That Quote. Compare The Market said the merger creates “healthy competition”.
Travelers motor exit prompts market withdrawal speculation – Insurance News Now
Post reporter Callum Brodie outlines this week's major general insurance stories including Travelers’ decision to pull the plug on its private motor business in Ireland, leading to speculation that the insurer is planning to withdraw from the country…
Insurance Insight Q&A: Martin Garcia, Now Health International
Martin Garcia has spent almost 20 years in the international private medical health market with over 10 years as managing director for Goodhealth Worldwide. As he returns to the market with his new venture as chief executive of Now Health International,…
Website Review: Go Compare
In the latest of its ongoing series, web performance specialist Gomez looks at Go Compare's website.
Career development & CSR: Hastings supports safety with policy donations
Hastings Direct is supporting the 'Think Bike' motorbike safety campaign by donating £2 for every policy sold.
Editor's comment: Customer conundrum
Cuddly toy or cold hard cash? That appears to be the latest dilemma facing the insurance-buying public.
News analysis - Aggregators: The challenge of converting quotes
In the 10th quarterly price comparison watch, Tom Cooper finds no slowdown in quote volumes but converting them into sales represents a growing challenge.
Post Europe – Aggregators: Passport to Europe
With the aggregator concept set to spread across the Channel, Jane Bernstein asks is Europe ready for it?
Aggregators: Passport to Europe
With the aggregator concept set to spread across the Channel, Jane Bernstein asks is Europe ready for it?
Insurance Age blog: What did you have for breakfast today?
I'm going to tell you something you don't know about me. Happy Gilmore is one of my all time favourite films. There are a variety of reasons why this is the case but one particular exchange never fails to make me chuckle.
Interview - Peter Winslow: Best at building
Backed by an armoury of well-known brands, BGL CEO Peter Winslow tells Lynn Rouse about pan-European aggregation, acquisitions and why there is plenty of life in meerkats yet.
Customer service: Customer service at risk due to desire to reduce overheads
Companies need to be alert to the danger of compromising customer service in their attempts to reduce overheads, warned David Tryon, director of client management at DST Global Solutions.
Meerkats and opera singers come under the FSA's spotlight
The FSA's announcement of guidance for aggregators when it comes to treating customers fairly in the selling of general insurance has provoked a flurry of responses from you the loyal reader. Perhaps you're tired of the large opera singer and Aleksandr…
ABI welcomes FSA aggregator guidance
The ABI has responded to the publication of the Financial Services Authority’s proposed guidance to comparison sites.
Broker focus - lead generation: follow the leader
Many brokers would not be able to survive without high volumes of lead generation but what form produces the best results? Trevor Cutts assesses the options and factors to consider.
Website Review: Confused
In the latest of its ongoing series, web performance specialist Gomez looks at Confused's website.
Go Compare slips down the rankings
Go Compare has fallen to 11th place in a study of the most visible insurance websites, published by search engine research firm Greenlight.
Interview - Mike Brockman: telematics - the future of motor insurance?
Many predict telematics will be the future of motor insurance. Mike Brockman, founder and joint chief executive of Insure the Box, talks to Lynn Rouse about his success so far.
In series - first-party fraud: keeping fraud in check
Writing quality risks in volume, while giving customers great customer service and preventing fraud, is a never-ending struggle, but new checking systems can help insurers strike the right balance, writes Graham Odiam.
Regional review - Cardiff: a sleeping dragon?
Despite being the largest city in Wales, the Cardiff insurance sector faces daunting challenges in the future. Daniel Dunkley finds out how it plans to face them.
OFT investigates Google's acquisition of Beat That Quote
An Office of Fair Trading inquiry into Google's acquisition of aggregator Beat That Quote will provide the firm's competitors with a chance to respond to market fears over the deal.