Big data
Q&A: Jordan De Saa, Acturis
Head of insurer account management for Acturis, Jordan De Saa, shares what feedback clients have been giving the tech provider, talks through his move from Movo, and explains why he thinks more high net worth products will be digitally traded moving forward.
Q&A: Jemma Ashley, LexisNexis Risk Solutions
Jemma Ashley, assistant vice president of strategy at LexisNexis Risk Solutions, sits down with Insurance Post to talk through her first year at the company, the struggles of the motor insurance market, and what new risks could be coming down the line.
Bupa Global MD on how issues plaguing public health systems hit insurers
Anthony Cabrelli, managing director of Bupa Global, explains the nature of claims, technological advances and prevention trends that are reshaping the international private medical insurance landscape.
Five takeaways from webinar on using data to improve customer loyalty
In a recent webinar hosted by Insurance Post in association with Hyland, industry leaders shared strategies for using data to improve customer insight, retention and cross-selling.
C-Quence boss: ‘Change narrative’ for better customer outcomes
The insurance industry needs to “adapt, innovate and overcome” to get close to achieving the service standards and operational efficiencies that should be afforded by recent technological advancements.
Watch Esure, NFU Mutual and Zurich discuss the value of better customer insights
Insurance companies continually strive to cross-sell to existing customers, but few manage to achieve even an average of two products/services per person across their entire book.
Eight key takeaways from Post’s motor insurance profitability roundtable
At the end of 2024, Insurance Post in association with CRIF, held a roundtable that posed the question: How can motor insurers make the return to profitability stick? Jonathan Swift summarises the main takeaways.
Sign up for webinar on managing the growing regulatory burden
A recent survey highlighted the increasing strain the insurance market is under.
Evolution of insurance in the era of generative AI
Richard Hartley, CEO and co-founder of insurtech Cytora, explains how insurance roles are evolving as a result of generative AI and the new jobs being created within businesses because of this technology.
How to develop your data skills
How to make sure you can understand and make the most of data in insurance is the topic of the latest Insurance Post Top Tips video featuring Carolyn Blunt, former vice president of Davies Academy.
Sign up to watch webinar on getting your digital modernisation strategy right
Whatever your role in the insurance value chain, digitalisation is a priority.
Q&A: Simon Axon, Teradata
Simon Axon, global financial services industry director at Teradata, explains how general insurance providers are lagging behind banks in making the most of their data and why Amazon’s style of operating should inspire boards to back investment in…
2024 European Insurance Technology Awards winners revealed
Today, Insurance Post is delighted to announce the winners of 2024 European Insurance Technology Awards.
Could climate change drive an insurance availability crisis?
Climate change risk cannot be underestimated, neither can the insurance industry’s need to address the challenges it brings. CRIF’s Sara Costantini explains how the strong correlation between the use of ESG key indicators and improved loss ratios…
Is fraud detection the only funding certainty in insurance?
Content Director’s View: Another year, another raft of insurers highlighting record fraud detections and savings. Jonathan Swift reflects on this and asks whether the industry is close to a tipping point when it comes to continued improvements in…
Use ‘data explosion’ to make property claims more predictable
Lessons could be learned from the motor sector in terms of making property insurance data more standardized to help with predictability and clarity around claims.
Better motor claims are no accident
As motor insurers reassess their claims offering in light of Consumer Duty, better accident management provision offers a clear route to improved efficiency and customer service, says Steve Molloy, director of commercial sales, AX Motor Assist.
Why insurers shouldn’t wait for regulatory clarity on AI
Philip White, a lawyer at The Legal Director, explains why insurers should put in place good governance to harness the growing capabilities of artificial intelligence now rather than wait for the watchdog to set rules for the use of this technology.
Winners of British Insurance Technology Awards 2024 revealed
The winners of the inaugural British Insurance Technology Awards were unveiled last night (18 June) at a glitzy bash at the London Marriot Hotel, Grosvenor Square.
Exploring the ethnicity penalty in insurance
As the insurance industry is once again accused of discriminating against individuals living in ethnically diverse areas, Aamina Zafar considers whether providers should do a better job of demonstrating racism isn’t a factor in pricing policies.
FCA to work with Big Tech on sharing data with insurers
The Financial Conduct Authority intends to examine how Big Tech firms’ datasets could unlock better insurance products, more competitive prices, and wider choice for customers.