AI Week
Winners of British Insurance Technology Awards 2024 revealed
The winners of the inaugural British Insurance Technology Awards were unveiled last night (18 June) at a glitzy bash at the London Marriot Hotel, Grosvenor Square.
EU AI Act may block smaller insurtechs from market entry
Smaller insurtechs in the artificial intelligence sector will be subject to additional regulatory oversight due to the European Union AI Act, which may prevent them from making it into the market, according to Sixfold CEO Alex Schmelkin.
Zurich prioritises internal AI development over partnerships
Zurich is focusing on in-house expertise rather than external partnerships for artificial intelligence development, according to data science lead Jonathan Davies.
Why AI won’t fully replace the human touch in insurance
By anticipating customer needs, investing in personalised experiences, and only then utilising the latest in AI technology, Jonathan Roomer, co-founder and head of customer success at YuLife, argues insurers can redefine customer success and generate…
QBE’s Gudhka shares seven steps to manage GenAI risks
Jaini Gudhka, senior risk manager at QBE, shares the seven steps businesses can take to manage generative artificial intelligence risks.
Why cyber insurers need to take a Quantum leap
The rise of quantum computers presents a challenge unlike any the cyber insurance industry has faced before, according to Tim Callan, chief experience officer at Sectigo, who argues proactively adapting policies and services is vital in the face of this…
Ageas reveals AI has saved business more than £4m
Ageas has saved more than £4m due to the use of artificial intelligence, with £2m of the savings coming from AI-enhanced fraud models.
Ecclesiastical is cautious about generative AI for complex tasks
Ecclesiastical’s generative artificial intelligence technology is not ready to support high value or complex task replacement, according to group technology director Graeme Howard.
Hiscox’s Tipper on why creative AI demands respect
Max Tipper, head of media at Hiscox UK, considers whether the media and creative businesses are ready to safely use generative artificial intelligence, and whether insurers are ready to provide the protection these companies need.
Consumers want Amazon and Tesla embedded insurance products
Four out of 10 consumers would be comfortable with the idea of buying insurance from companies such as Ikea, Amazon, or Tesla when making purchases from those brands, according to Guidewire’s Insurance Consumer Survey 2024.
Unforeseen impact of generative AI on insurance
Rory Yates, chief strategy officer of EIS, explains why labelling everything as generative artificial intelligence is confusing at best, and at worst could be a very dangerous mistake.
Who is liable if AI in healthcare fails and causes harm?
Law firm DAC Beachcroft’s Simon Perkins and Stuart Wallace reveal what could happen if a claim is made against a healthcare provider that relies on artificial intelligence to spot diseases.
Diary of an Insurer: Peppercorn AI's Nigel Lombard
Nigel Lombard, CEO and founder of insurtech Peppercorn AI, shares a week in the life of a start-up, which includes remote working, investor meetings and gaining B Corp status.
Axa and Zego reject generative AI for pricing
Axa and Zego have ruled out using generative artificial intelligence for pricing due to compliance concerns.
Video Q&A: Mind Foundry’s Selim Cavanagh
Mind Foundry director of insurance Selim Cavanagh recently caught up with Insurance Post content director Jonathan Swift to discuss the use of generative AI within the insurance space.
Q&A: Marc Lewis, Ecclesiastical
Marc Lewis, underwriting director for the UK for Ecclesiastical, reveals how the insurer is embracing artificial intelligence plus its plans to grow the casualty business.
Have insurers learned from digital missteps as they grapple with AI?
Content Director’s View: A decade ago insurers got very excited about digitalisation; so much so they put it in special silos and created a culture of them versus us. Jonathan Swift asks what lessons might have been learned as they embark on similar…
Hiscox on the limitations of AI technology
Regulations, accuracy and ensuring humans are kept accountable are some of considerations insurers have been warned to factor in to ensure success with artificial intelligence.
How AI is improving pet insurance claims
Michael Lewis, founder and CEO of Claim Technology, on the practical application of artificial intelligence for pet insurance claims.
Why AI use in insurance legal services is set to accelerate
Simon Murray, head of insurance business services at DWF Law, explains why the use of AI in legal services could soon accelerate.
Armilla to tackle AI screw-ups with warranty product
Insurtech start-up Armilla AI has launched an AI product warranty to give companies protection and peace of mind against the risk of issues with the technology.
Four ways insurers can use AI to defeat disruptor rivals
As AI Week draws to a close, Leon Gauhman, co-founder of digital product consultancy Elsewhen, explains how large language models could allow traditional carriers to leapfrog over nimbler insurtech competitors.
Professional indemnity insurers raise AI worries
Around two thirds of UK professional indemnity insurers believe the use of AI by professional services firms is increasing their risk of practice, according to a survey by Clyde & Co.
Five key takeaways from Post's AI roundtable
Insurance Post recently gathered together a group of insurance technology experts to discuss the rapid rise of artificial intelligence and how insurers need to position themselves to respond to the changing business landscape. Frances Stebbing recounts…