AI Week
CFC's agentic underwriter cuts submission costs 'tenfold'
CFC’s first agentic underwriting system has returned tenfold cost savings, according to the specialist insurer.
Mills Review means AI governance is now a boardroom issue
As insurers accelerate artificial intelligence adoption, Michael Sicsic, managing partner at Sicsic Advisory, argues success will depend not on moving fastest, but on balancing innovation with robust governance, accountability and continuous oversight of…
Time:To – Aspect’s Carpio on how AI has made it easier to underwrite
Artificial intelligence and technology allows you to adjust your portfolio easier than ever before, according to George Rojas Carpio, senior underwriter at Aspect.
How AI cut Miller’s KYC processing time by over 50%
From cutting KYC processing time by more than half to automating routine work, Clare Lebecq, group chief operating officer of Miller, reveals how her artificial intelligence strategy is delivering measurable business value.
Why better data flow will determine insurance AI success
Competitive advantage from artificial intelligence will come from turning fragmented insurance data into timely, reliable insights that improve operational decision-making, according to Dave Wilson, director of financial services and insurance at…
Why AI governance will define insurance’s next competitive edge
Insurers are shifting from asking what artificial intelligence can do to proving they can control it, with Greg Podleśny, co-founder of Acini, arguing governance is set to become the defining capability of the next phase.
Time:To – Sedgwick’s Dryden on how AI is improving claims
Nicola Dryden, chief client officer at Sedgwick, outlines how the business is using artificial intelligence to free-up people to help claimants.
Is it Terminator: Judgment Day for insurance AI?
Editor’s View: Emma Ann Hughes argues the safest future for insurance as it intertwines with artificial intelligence is one where humans retain the ability to say “Hasta la vista, AI” and can still keep calm and carry on if they have to flick the kill…
Verisk’s Sawford argues explainable AI is insurance’s future
The next phase of artificial intelligence adoption in insurance will be defined by firms' ability to explain, validate and stand behind every AI-assisted decision, according to Chris Sawford, managing director of Verisk General Insurance UK & Ireland.
Data quality is one of the biggest barriers to success with AI
Helen Richardson, senior product manager for the UK and Ireland at LexisNexis Risk Solutions, points out before the artificial intelligence revolution can happen, insurance providers need to get their data house in order.
Time:To – KPMG’s Francis on getting the foundations right for AI
A single data repository is essential if insurers want to make the most of artificial intelligence, according to Levi Francis, director and general insurance actuarial pricing lead at KPMG.
Zurich cuts commercial underwriting time by 78% with AI
Zurich UK’s underwriting workbench for commercial insurance has reduced processing times by 78% in less than two years.
Build or buy? How AI is reshaping insurers’ tech decisions
Generative artificial intelligence may make it easier to build software, but Nigel Gardner, business development executive of Charles Taylor InsureTech, says insurers still need specialist expertise to manage regulatory complexity and deliver lasting…
Ageas CEO argues winning with AI means knowing when not to use it
As artificial intelligence becomes embedded across insurance, the strategic choice is no longer whether to adopt it, but where to design in human judgement, according to Ant Middle, CEO of Ageas UK.
Time:To – LIIBA’s Croft on AI opportunities
Artificial intelligence allows insurers to move beyond once-a-year renewals to continual risk assessment and mitigation, according to Chris Croft, CEO of the London & International Insurance Brokers’ Association.
Ageas AI projects deliver 25-fold return on investment
Ageas chief data officer Chris Pearce has revealed the insurer’s 26 live artificial intelligence use cases are delivering an overall return of 20-to-25 times their cost.
Sedgwick’s Dryden on how AI can help vulnerable customers
Nicola Dryden, chief client officer of Sedgwick, shares how the most value from artificial intelligence comes when the technology is combined with the human touch, especially when it comes to complex claims.
Beyond screens: how AI will reshape insurance engagement
Nigel Phillips, CEO of CDL, explores how artificial intelligence will allow insurers to move beyond the screen, from generic marketing prompts to contextual service interventions.
AI regulation ripple effect: Are clients ready?
The artificial intelligence regulation debate is heading for insurance, says Claud Bilbao, Cowbell’s vice president and underwriting and distribution director for the UK and Australia, who advises brokers and SMEs to prepare now.
AI in broking: why the debate must move on
For insurance brokers, Andy Lewis, head of people proposition at Hedron Network, says the artificial intelligence debate has shifted from whether to adopt the technology to how to embed it safely, practically and strategically so it delivers lasting…
How AI is making insurance fraud harder to detect
Artificial intelligence is transforming organised insurance fraud, making it faster, cheaper and more sophisticated to commit, which DWF Law's Lauren France & Craig Budworth notes leaves insurers under growing pressure to strengthen detection and…