Guidewire’s Clarke on why insurers can’t trust AI to be ‘mostly right’
Charles Clarke, group vice president of Guidewire, says carriers cannot afford ‘mostly right’ artificial intelligence decisions when every policy, claim and reserve carries legal and financial consequences.
The insurance industry is actively working out how AI can help reduce risk, drive operational efficiency, and optimise the customer experience.
Across Europe and the UK, executive agendas are filled
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