Sedgwick’s Dryden on how AI can help vulnerable customers
Nicola Dryden, chief client officer of Sedgwick, shares how the most value from artificial intelligence comes when the technology is combined with the human touch, especially when it comes to complex claims.
AI is no longer a buzzword and has now become commonplace in day-to-day conversations across every conceivable sector.
Insurance and claims are no different. But in a highly regulated, complex
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