Technology
Green parts: Driving sustainability into the supply chain
Motor insurers are increasingly looking to green parts in the drive towards sustainability.
Spotlight on open banking and SME: Open banking will play an important part in meeting customers’ needs
Despite slow progress to date there are signs that some in the insurance sector are starting to get a handle on the value of open banking. On the back of a survey, in conjunction with Crif Decision Solutions, Post highlights some of the benefits that…
Markerstudy’s Simon Hughes on the challenge of turning data into business insight
Simon Hughes, group head of data and analytics at Markerstudy Group, offers some guidance on practical steps that can help align firms’ data and business strategies to achieve their goals.
Blog: Automatic for the people – benefits for all when businesses automate
Ignite Systems managing director Toby MacLachlan considers the benefits of automation in insurance.
Spotlight on digital claims: Reducing the void between insurance and retail
Amazon’s recent announcement about its Insurance Accelerator is a stark warning for ‘Wizard of Oz’ claims, argues Paul Stanley, the CEO of 360Globalnet.
WH Smith to launch ‘digital first’ insurance lines; WTW lines up first acquisition after Aon merger collapse; Converys Europe strikes fourth deal and Higos buys in Cornwall
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Blog: Why the delay of next generation PPL at Lloyd’s is not a failure
Lloyd's placing platform PPL is often criticised, but when the underwriting rooms were closed last year it ensured the relative stability of the market. Jakub Wróblewski, London Market practice lead at Sollers Consulting, asks what comes next.
Swiss Re signs $10m carbon removal deal to tackle climate change
Swiss Re has partnered with Climeworks in a $10m (£7.3m) deal over 10 years to combat climate change using direct air capture and storage of carbon dioxide technology.
Zurich recruits Peter Kasahara as group chief data officer
Zurich Insurance Group has appointed Peter Kasahara as group chief data officer joining from PWC.
Ki appoints Richard Hodgson as chief technology officer
Ki, the fully digital and algorithmically-driven Lloyd’s syndicate from Brit launched in collaboration with Google Cloud, has recruited Richard Hodgson to the newly created role of chief technology officer.
Hemming bullish on growth at Aviva as survey shows solid broker optimism
Research by Aviva has shown optimism among brokers about their trading prospects for the second half of the year as the UK reopens from Covid restrictions.
Under the Bonnet, driven by Haynes Pro: Vehicle location, location, location
In the third of a quarterly series in association with Post, Haynes Pro shows the power of not just asking how many, but where vehicles are across the UK.
Blog: Is the industry on the right road with EV training?
Dean Lander, Thatcham Research head of repair sector services, makes the case that more targeted training is needed around electric vehicle parts.
Briefing: Sky is a smarter home for ex-insurtech Neos
Whether the purchase represents an insurance play or not, Sky should present a good fit for smart home no-longer-insurtech Neos.
Blog: The market has strengthened in the face of pandemic claims challenges
Claims teams must be proactive coming out of the pandemic to ensure lessons learned are not lost, posits Markel UK claims and legal services director Richard Napoli.
UK General's Tim Smyth on why ‘know their stuff’ MGAs are thriving
Tim Smyth, CEO of UK General, explains why the next ten years could be a golden decade for the managing general agent sector.
Briefing: Amazon’s insurance play is not the bold move we’ve been waiting for
Amazon’s latest insurance foray won’t move mountains or topple dynasties – but bold isn’t always best.
Ageas green parts target back on track after pandemic slowdown
Exclusive: Ageas is back on the road to tripling green parts use by 2023 after its targets were hit by Covid-19 disruption, the insurer's claims boss told Post.
Q&A: Erin Kenneally, Guidewire
Erin Kenneally, director of cyber risk analytics at Guidewire, discusses the changing face of cybercrime, how cyber insurers can improve, the case for prohibiting ransom payments and the looming threat of supply chain cyberattacks.
Insurance Cyber Incident Tracker
Data rich insurance businesses have been warned they are a prime target for cyber criminals, with major firms facing up to cyber disruption and ransomware attacks. Who has been affected?
Analysis: Inside two years of insurance data breach reports
Exclusive: Insurers, brokers and other firms within the industry have made 315 data breach reports over two years, with many of the best known businesses in UK insurance among those to notify and cyber a growing concern.
Spotlight: Personalisation - Exemplary experience, the route to differentiation
If you get your customer experience right, there is the potential to create real differentiation. Tim Hood, vice-president for Europe, the Middle East and Africa and Asia Pacific for Hyland, highlights why insurance companies need to personalise,…
Spotlight: Personalisation – what progress has been made?
Customers now expect personalised service, tailored products, and the ability to buy, update and access their policies 24/7. Valerie Hart explores how insurers are moving away from a one-size-fits-all approach because they can’t afford to be left behind.
Spotlight: Personalisation - Why self-service claims put the power into the hands of the policyholder
Whether it is legacy infrastructure or culture, things that were once considered barriers to the adoption of self-service claims are being torn down. Valerie Hart explores the progress insurers have made since the Covid-19 pandemic began.