Technology
Data protection & breaches: Breaches of security
The Information Commissioner recently issued huge fines for data protection breaches. Edward Murray reports on additional costs that could well flow from new notification laws.
Interview - Karen Ellis: One's formula for success
With the management buyout of motor sport specialist Ellis Clowes & Company from THB, Karen Ellis has certainly made her mark. She talks to Amy Ellis about remaining in pole position in its niche.
Aon extends Xchanging partnership
Insurance broker Aon has extended its enterprise partnership contract with Xchanging.
L&G agrees Duck Creek technology deal
Legal & General has sealed a deal with technology firm Duck Creek to use its product and pricing solution for its general insurance arm.
RI3K trio join rival Xchanging
Xchanging has appointed Mark Badman, Alan Ratcliff and Greg Denham to its Xchanging Ins Sure Services arm.
Hastings selects CRIF as counter fraud partner
Hastings Insurance Services has chosen CRIF as its counter fraud strategy partner for insurance policy applications.
Rackstraw joins WNS to spearhead property push
Motor claims handling specialist WNS Assistance has appointed Rok's former director of insurance services Arthur Rackstraw to spearhead its foray into the property sector.
Fraud - travel database: Share and share alike
Though shared services are seen as important cost-cutting tools, initiatives have often failed to deliver projected savings. Richard Barrett explains why this happens and how insurers can maximise their returns.
Thinc founders launch What Insure
What Insure, a new general insurance platform for intermediaries was officially launched today by Thinc founding directors Gregg Taylor and Neil Harkin.
Aggregator targets 30% of SME market in year one
Compare the Market is aiming to attract 500 000 commercial customers to its site over the next 12 months, after agreeing a long-term contract with Towergate to provide SME insurance.
Interview - Roger Brown: Adding value for members
Roger Brown is nearing his second full year as managing director of the ECIC. Mairi MacDonald talks to him about the changes instigated and challenges ahead.
Europ reveals new five-year plan
Europ Assistance is planning to reduce its reliance on traditional travel and motor lines — which currently account for more than three-quarters of the company's turnover.
Oracle rolls out latest insurance products
Technology firm Oracle is set to unveil two new insurance products aimed at guiding the industry through the economic downturn. The seventh version of Oracle Insight and the latest release of Oracle Documaker Enterprise will be rolled out this month.
Comment - Loss adjusting: The death of loss adjusting?
Loss adjusting has changed dramatically over the past 10 years. Benedict Burke examines the changes and argues that customer outcomes are only getting better.
Comment - Innovation: Singing the same songs?
The music industry has been revolutionised by technological advances. Tim Grant reflects on whether insurers can learn from how this transformation has been driven.
Moorhouse plans to raise capital for online trading arm
Constructaquote, the online trading arm of Welsh broker Moorhouse, is aiming to increase the volume of SME commercial insurance it transacts online.
Europ Assistance Group announces 2011-2015 strategy
Martin Vial, chief executive officer of the Europ Assistance Group has also launched the group's new signature, “you live we care”, which will be rolled out in the group’s 36 companies throughout the world.
Quartix supplies Coverbox with pay as you drive telematics systems
Vehicle tracking providers, Quartix, have signed a contract with Coverbox, which is expected to take delivery of 1200 of the company’s latest tracking devices a month – a total of approximately 15 000 units over the first 12 months.
Zurich extends global fraud initiative to include general insurance
Detica has announced that Zurich Insurance has extended the global implementation of its Detica Net Reveal solution to include its general insurance business.
Green Insurance Company unveils online shop
The Green Insurance Company has launched an online shop offering eco-friendly price comparison.
View from the top: Staying ahead of the game
So, business plans have been approved and/or amended and 2011 looms ever closer. In today's market there is at least one certainty: it will be just as challenging to produce an underwriting profit next year as it has been in 2010.
Insurance landscape - Household future: Leaping forward
Changes in the household claims market have been sluggish over the past 25 years. Max Dunworth looks at the significant upcoming developments that aim to revolutionise this sector.
Postscript - 10 years ago: Early black box plans challenged
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from 10 years ago reveals.
Insurance landscape - Household past: Stiff competition
A perception exists that household claims lag behind motor claims in terms of innovation and new entrants are challenging the traditional loss adjusting model. Stephanie Denton examines the impact of this on the market.