Technology
Gaut returns to SSP as chief technology officer
SSP has appointed Kevin Gaut as chief technology officer for the company's insurer division.
IMR extends Xchanging tie-up
Xchanging has been awarded a five-year extension to its contract to operate the Insurers' Market Repository.
View from the top: The changing face of risk
A recent Europe-wide survey of risk managers identified the top issues keeping board members at major corporations awake at night, says Nigel Bamber.
Aviva's Spencer admits Lloyd's re-entry still possible
Aviva’s new chief executive of general insurance in the UK & Ireland hopes to stay in his new role for at least three to four years in a bid to bring some continuity to the business he joined 17 years ago.
Market moves: Busy week sees major hires at Travelers and Giles
In a busy week of recruitment for insurers and brokers, certain firms strengthened their reputations as companies with a real appetite for employment.
Renewable energy broker Renewable Risk Advisors launches
A new renewable energy broker has opened for business in the UK to give clients a more "bespoke" level of service.
Insurance Strategy 2012: Get clever about customer contact
Insurers must communicate better with customers and recognise that one renewal action a year is not enough to build lasting relationships, according to IBM business development executive Adam Bellchambers.
Post Blog: Keeping up with customers
Policyholders are au fait with the world of real-time publishing, so isn't it time the insurance industry caught up? James Mullarney explains.
SMEs: A web of complexity
UK companies are quick to take advantage of technological advances to create new business opportunities, and the industry must get up to speed with the many and varied risks this brings.
Insurance Strategy 2012: Telematics is about the customer, not the insurer
Telematics needs to be about the customer rather than the insurer, according to Ian Hughes, Consumer Intelligence chief executive.
Carole Nash and Lumley Jacobs extend partnership to Ireland
Carole Nash and Lumley Jacobs will launch forensic coding systems in Ireland this October.
Lockton launches technology practice
A new operation focused on technology and intangible risks has been set up by Lockton.
NHS pilots QBE's telematics system
North East Ambulance NHS Foundation Trust has joined forces with QBE's motor risk management team to pilot a telematics system.
Market moves: High-profile changes at Allianz, Zurich and Towergate
The industry witnessed a number of major departures this week with Chris Hanks, Karl Bedlow and Nick Houghton leaving their roles at Allianz, Zurich and Towergate respectively.
Post Blog: Sufficient permission
What are the ethical questions posed by insurers' potential use of social media to gain more information on customers? Ralph Savage talks to Post Online.
BMS reinforces global expansion with Sequel technology deal
Specialist broker BMS has moved to support its expanding international presence by appointing Sequel to run its insurance and reinsurance broking systems in the London market, the US and Bermuda.
Post Blog: Learning from Merlin
What went wrong at Merlin, and can its rivals benefit from the firm's demise? Mark Colonnese talks to Post Online.
Ageas mobilises anti-fraud database for motor book
Ageas has signed up to an anti-fraud database for underwriting and claims management in its motor book.
Avantia rebrands non-standard home product
Online non-standard home insurance provider Avantia has revamped its Home Protect product in a bid to effectively communicate the benefits of immediate online cover to people, no matter their circumstances.
Laptops and televisions top the bill for most fraudulently claimed items
Bogus claims for lost, stolen or damaged iPhones have risen by 100 fold over the past two years, according to VFM Services.
Confused launches 'Motor Mate' app in bid to boost telematics sales
Bosses at Confused hope to drive up interest in telematics technology among young motorists, following the launch of a smartphone app which rewards good driving with cash back prizes.
Social media: Facebook is your friend
Social media has allowed insurers to learn more about the risk profiles of their policyholders, but could, and should, this information be used to compile quotes?
Inter Resolve teams up with Aquarium Software on claims management
London-based insurance mediation business Inter Resolve has signed up insurance claims management solutions firm Aquarium Software to help improve its claims handling processes.
Lloyd's and technology: London stalling?
Will the wider use of tablet and smartphone technology in Lloyd's and the London market help retain its place as a major global insurance hub? Mark Kirpalani finds out.