Video: Digital Insurance Collective - The value of design thinking
Post's Digital Insurance Collective tried to #WakeUpInsurance with a session on design thinking.
Attendees including Tom Clarke, operation change manager Level 2 at LV, Ash Roots, director of digital at RSA, Anna Peak, broker marketing director at LV and Leigh Calton, head of proportion development at Ageas, discuss the merits of design thinking including enhancing customer relationships and driving innovation.
Kate Greenstick, design director at design thinking agency Pancentric, adds that design thinking is about generating ideas and getting to that point when you uncover a seed for development.
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Technology
Insurance AI chatbot launched, powered by unrivalled journalism, research and data
Insurance Post is pleased to announce the launch of Insurance Pulse, a UK insurance AI chatbot, powered by unrivalled journalism, research and data.
‘Intelligent orchestration’ – how insurers are connecting AI, workflows and controls
Technology leaders discuss how insurers can best connect workflows, data and controls to turn AI hype into value.
Q&A: Jordan De Saa, Acturis
Head of insurer account management for Acturis, Jordan De Saa, shares what feedback clients have been giving the tech provider, talks through his move from Movo, and explains why he thinks more high net worth products will be digitally traded moving forward.
Nine in 10 bosses expect AI to take over claims admin
Nine in 10 senior insurance professionals expect end-to-end claims administration to be managed by artificial intelligence within 24 months, according to data from embedded insurance provider EIP.
Turning inclusion intent into action in insurance
Martyn Mathews, managing director of SSP Broker, says general insurers should stop making assumptions about what women need in the workplace and create space for them to share the barriers they face to progression openly.
20 insurtechs go head-to-head for Lloyd’s Lab cohort 16 spots
Lloyd’s Lab ran a pitch day for its 16th cohort yesterday (4 March), with 20 businesses competing for a place in the 10-week accelerator programme.
Stop virtue signalling and let women grow their insurance careers
Supporting women in insurance isn’t about hashtags on social media, argues Anaïs Gouzon, vice president for EMEA solution advisory at Guidewire. She calls for creating space, guidance, and recognition so women can take initiative, grow, and thrive on their own terms.
Why insurance platforms are letting insurers down
Legacy insurance platforms are holding insurers back, warns Scott Horwitz, principal consultant at FICO, with siloed data and inflexible systems limiting innovation, efficiency, and customer-focused decision-making.