Technology
Claims supplement: The faces of the new revolution
Claims are often said to be the shop window of the insurance industry, but with many firms stuck with legacy issues do new entrants have the greatest advantage when it comes to innovation. Stephanie Denton approached firms across four distinct sectors —…
Europe View from the Top: Affinity opportunities
Affinity business in Europe is a relatively untapped market. Despite the economic crisis reducing employment and travel, the long-term trends are very positive. With demand driven by an expanding middle class, increasing healthcare costs and low…
Software firm launches London claims system
Claims management software firm Fineos Corporation has confirmed the launch of an ‘out of the box’ claims management system specifically designed in consultation with the market.
Evolution launches Iphone app for brokers
Evolution Underwriting has launched a service that allows brokers to manage customers, policies and quotations via their Iphones.
PSTF: Regulation holds back adoption of 'utility computing'
The biggest obstacles to the insurance market adopting "utility computing" are standards and regulation.
PSTF: Take risks with cloud computing
Reducing the cost of failure in the IT arena by adapting new technology will enable companies to take more risks and be more innovative, as well as reducing costs.
PSTF: Thunderhead boss: learn from 'disruptive' tech
The insurance market should seize the potential of "disruptive" technologies, rather than simply focus on the "enablers" to tap into their customers of the future.
Comment - flooding: Passing the buck on floods
There is demonstrable lack of interest on all sides when it comes to improving buildings' flood defences and risk profiles. The industry, government and homeowners all need to work together, argues David Walker.
PSTF: Sharing knowledge offers mutual benefits
The Post Strategic Technology Forum was launched last week by chairman and Post editor in chief, Anthony Gould.
PSTF: Customer advocacy is key in social media age
Insurance companies need to stop chasing the pack when it comes to mobile technology, but do it in a joined-up way and pay more attention to the power of customer advocacy in the social media age.
Iprism valued at £50m as PE firm takes a stake
Online commercial comparison portal Iprism has attracted private equity backing, in a move that values the business at £50m.
PSTF: Technology was vital to LV's resuscitation
Technology was "the single biggest obstacle to success — and the biggest enabler" in turning around the insurer's fortunes, according to LV's general insurance managing director.
PSTF: Allianz warning over long-term IT problems
A senior insurance technology specialist has criticised the effect that outsourcing is having on the pool of IT talent within the UK market.
PSTF: Senior execs at IT turning point
Jem Eskenazi, chief information officer at Groupama, told delegates the advent of technology in the insurance market was "nothing new", but added senior management are more receptive than ever to embrace technology.
Postbox: Computers came earlier at Aviva
I read the recent article on early computers with interest.
Engineering - Technology: Powering change
Fast-paced technological developments in the energy field are presenting challenges for insurers but, as Neil Clutterbuck explains, the industry is finding ways to stay ahead of the game.
Solvency II - Data directories: An essential directory
Rob Stavrou argues that centralised data directories should form an integral part of implementing Solvency II, not only to fulfil regulatory requirements but to make business operation easier too.
Aviva offers BI advice to tech sector
Aviva has launched a free business continuity plan template for businesses in the technology sector.
Zurich: telematics can reduce costs by 30%
Companies could use new technological developments to reduce the costs of crashes in their motor fleets by up to 30%, according to Zurich Financial Services Group.
Postonline launches new mobile friendly web service
Post has launched a new mobile friendly version of its award winning website allowing subscribers to read all the latest news, views and analysis on their mobiles as well as search the full archive, post their own comments and much much more.
Transactor launches household open market rating
Transactor has unveiled a new household open market rating module for both standard and complex risks.
In series - property claims: I'm sticking with you
Insurers have sometimes been criticised for not doing enough to retain existing clients. Sam Barrett investigates how advances in property claims handling are helping to address this cost-efficient issue.
View from the top: Rising to the challenge
It's no secret insurers are generally seeing continued pressure on the bottom line. A combination of reduced volumes, reduced investment returns and high claims costs have made trading profitably a challenge.
Postbox: Claims is about people and process
The 'In Series' property claims article in 4 November issue was of great interest and raises some important areas of debate around the use of technology in the claims process.