Claims supplement: The faces of the new revolution
Claims are often said to be the shop window of the insurance industry, but with many firms stuck with legacy issues do new entrants have the greatest advantage when it comes to innovation. Stephanie Denton approached firms across four distinct sectors — each of which had been in the UK less than five years — to ask them what their big idea was to shake up their respective sectors.
Building Repair: Lanes Assistant Services
Lanes Assistant Services provides outsourced claims management services for the insurance industry. Set up in July 2006, it completed a management buy out
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