Technology
Crawford acclaims 18:1 ROI in fraud detection
Crawford & Company is revamping its fraud investigation process in a bid to further improve its detection rate after new figures revealed it is generating a 45% increase in fraud savings for customers compared with 12 months ago.
Retail expansion key as Hiscox remains cautious
Hiscox plans to continue expanding its UK, mainland Europe and US retail businesses despite adopting a cautious outlook for the second half of 2010.
RSA signs seven figure deal with Patni
Patni has been appointed to deliver application management services to the Codan Group in Scandinavia.
Game Group renews Allianz corporate partner deal
Allianz has renewed its partnership with Game Group UK to provide insurance cover for products sold at the group’s specialist stores in the UK and Ireland for another three years.
Guidewire lands IAG claims contract
Insurance technology firm Guidewire has been selected by Insurance Australia Group as the provider of its claims handling software.
Pro Broking goes green with digital issue on environment
Post sister publication Professional Broking has launched its first digital- only issue using the latest page turning technology to offer an in-depth guide on how best to adapt to the green economy.
Open GI launches new broker software`
Open GI has unveiled new software to help brokers meet Financial Services Authority demands for tighter screening practices.
Aviva triples personal lines new business
Aviva has confirmed that it has experienced a three-fold increase in personal lines new business volumes over the last two months as a direct result of its work with SSP.
Eldon selects RDT’s Landscape solution
Eldon Insurance Services has selected Landscape, an administration solution from RDT, to drive process efficiency at the company following a review of its core business process.
Lloyd’s eyes overhaul of claims handling process
LLOYD’S is considering overhauling the way that claims are handled in the market as part of its ‘future processes’ initiative led by the London Market Group.
Cyber risks: Something in the air
The controversial Digital Economy Act has threatened the provision of free wireless internet access from the hospitality and retail industry. Mark Wilcox examines the risks faced by those that continue to provide the service.
Parabis: insurers hit by investment cuts
Claims management firm Parabis is set to offer motor claims investigation services to insurers following the acquisition of Liverpool-based firm Motor Investigation Agency.
Nordlin appointed chief information technology officer for Zurich
Zurich Financial Services Group has appointed Markus Nordlin to the position of chief information technology officer and member of the group management board.
Axa goes live with commercial combined product on Acturis
Following a successful pilot, Axa is releasing its commercial combined e-trade product to all brokers on the Acturis platform on an open market basis.
Dual in SME e-business launch
Dual Corporate Risks has launched an e-business strategy targeting small businesses.
Co-op selects SSP’s Insure
The Co-operative Insurance has contracted with SSP to deploy its Insure suite of components.
BIS Countdown - innovation: Listening to customers
The relationship between the customer and the market is constantly on the move, says Amanda Blanc, who stresses firms must innovate and evolve or face severe consequences.
Aggregator spend to shift to emerging markets
The success of price comparison sites in the motor insurance market will be replicated in other personal lines, key aggregators have claimed.
Esure IT platform outsourced in £26m Capgemini deal
Esure has migrated the majority of its IT platform to Capgemini in a multi-million pound outsourcing deal.
Power Place launches extranet
Power Place is rolling out an extranet to give all brokers around the country access to its online commercial insurance marketplace.
Fresh selects Open GI for certificate support
Midlands-based broker Fresh Insurance has chosen Open GI as its technology provider for the distribution of electronic motor insurance certificates.
Open GI and MCE in 5 year deal
Motorcycle broker MCE has signed a major deal with Open GI, in a move that will cover its entire IT infrastructure for its call centre and trading website.
JLT strikes Euro alliance with three continental powerhouses
Three European independent insurance brokers, Siaci Saint Honore, Greco Group and Ecclesia Group have come together with Jardine Lloyd Thompson to sign an exclusive trading agreement.
Ex-Morgan Stanley COO joins Kiln
Kiln has appointed Ray Faires to the newly created role of chief information officer.