Insurtech
Cytora CEO says Zurich proves agentic AI is beyond pilots
Cytora CEO Richard Hartley has claimed the firm’s recent deployment with Zurich proves agentic artificial intelligence has moved beyond experimentation to being implemented at scale.
How a platform approach drives autonomous insurance outcomes
The move towards agentic AI platform architecture represents one of the most important structural shifts across the insurance industry in decades. This blog sheds light on how a platform approach drives autonomous insurance outcomes across underwriting,…
Supercharging insurance fraud intelligence
This report focuses on the role of the telephony channel in insurance fraud. It explains how fraudsters target insurers across the policy and claims lifecycle, and how greater visibility of caller activity can reveal behavioural and intent signals that…
Convex’s new syndicate; Gallagher x FloodFlash; Aon’s commercial CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Penny Black’s Social Diary: Markerstudy’s green fingers
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Outcome-seeking AI: Insurance’s next platform evolution
Once AI agents are trained across underwriting, claims, policy administration, and customer engagement, something fundamentally new becomes possible. This blog sheds light on why the emergence of outcome-seeking AI marks the beginning of a new phase in…
The hidden cost of less advanced reconciliation software
Why “buy cheap, buy twice” is an unfortunate reality in financial services. When it comes to reconciliation software, the upfront price is rarely the true cost. This blog highlights the hidden costs of less advanced reconciliation software.
Roundtable: Can commercial insurers crack the fraud conundrum?
A recent Insurance Post roundtable, held in association with Synectics Solutions, explored whether the sector can overcome historic barriers to improve collaboration and unlock the power of data sharing in the fight against fraud. This content provides a…
How ChatGPT is shaking up general insurance
An update on the launch of Aviva’s ChatGPT-powered insurance app and a call to action from WaniWani, which built the world's first, feature in the latest Insurance Post Podcast.
Long-standing insurtech CEO replaced in new expansion push
Previsico chief executive Jonathan Jackson has been replaced as the insurtech enters what it has described as its next phase of growth with its sights set on expanding in the UK, the US and beyond.
AutoRek Product Guide: Insurance Broker Accounting (IBA)
Insurance brokers face unique challenges in the reconciliation and management of Insurance Broker Accounting (IBA) transactions. This product guide highlights the benefits of automation and how AutoRek’s IBA solutions can help brokers across four key…
Pricing transformation in insurance
Insurance pricing is under pressure to evolve, yet many insurers continue to rely heavily on outdated approaches. Drawing on exclusive survey findings and insight from decision-makers at leading insurers, this report explores the practical realities of…
Guidewire’s InsurPitch crowns first joint winners
A ‘wallet studio’ firm and a company seeking to connect vertical SaaS platforms with providers were the first joint winners of Guidewire’s InsurPitch.
Penny Black’s Social Diary: Insurtech Run Club; Qover’s divorce
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector's social media posts.
Big Interview: Louise Birritteri, Pikl
Louise Birritteri, founder and CEO of Pikl, explains how the insurtech is reshaping risk, revenue and flexibility for short-term let property managers and how she is using profits to launch a mass market product plus expand into the US.
Penny Black’s Social Diary: IWD marathon; Insurtech UK’s pastries
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Why insurance renewal conversations may now matter as much as claims
Even when claims and service are delivered as expected, customers are now much more critical of the value they’re getting and whether products genuinely meet their needs. This article explores why the routine policy renewal conversation is becoming a…
Can brokers survive the rise of ChatGPT insurance apps?
After the launch of the world’s first ChatGPT insurance app sent share prices of major brokers tumbling, Fiona Nicolson examines what the future of insurance distribution looks like when conversational AI becomes a primary customer interface rather than…
Distribution flexibility isn’t optional in a soft market
As pricing power fades in a soft market, Simon Pritchard, managing director of insurtech IS2, argues insurers and MGAs must embrace flexible, API-led distribution to unlock growth and reach underserved commercial customers.
Ones to watch in 2026: Future Power List contenders
These industry leaders narrowly missed out on a place in Insurance Post’s 2026 Power List, but based on their role, career to date and growing influence look set to feature in future rankings.
Insurance industry’s most powerful leaders revealed
Insurance Post’s Power List cuts through the noise to reveal who really moved markets, shifted outcomes and shaped the UK general insurance sector over the last 12 months.