Insurance fraud no longer a sideline issue

Fraud has traditionally been viewed as the responsibility of specialist teams, called upon when claims handlers suspected something isn’t quite right. But across the insurance market, that model is beginning to change.

According to a survey of claims and fraud professionals conducted by Insurance Post in conjunction with CRIF, almost nine in ten (89%) believe collaboration and information sharing are either critical or very important to tackling fraud.

So far, so normal, but dig into the detail of what is happening on the front lines, and it appears that a fundamental shift in the way claims and fraud teams work together is underway.

This content focuses on why insurance fraud is no longer a sideline issue, and how technology and intelligence sharing is empowering counter-fraud teams to take a proactive approach to prevention.

Topics covered include:
• Moving fraud protection to the front line.
• Technology as an enabler.
• Adopting a collaborative approach.
• Sharing intelligence effectively.