Social media
Why Lloyd’s must embrace TikTok to attract young talent
With most young people unaware of what Lloyd’s does and many dismissing insurance as boring, Ngo Pungong, a trainee on MS Amlin’s corporate graduate scheme, says the London Market must reach earlier and speak more creatively if it wants to attract the talent to stay globally competitive.
Claims fraud interceptions continue to top £1bn
£1.16bn worth of fraudulent general insurance claims were identified in 2024, according to the Association of British Insurers’ latest data.
Aviva demands protection for young drivers as ghost broking surges
Aviva has today demanded tougher enforcement, stronger penalties, and better education to crack down on ghost broking.
Diary of an Insurer: A-One’s Sarah Smith
Sarah Smith, regional operations director at A-One Insurance Group, balances strategic planning, client mentoring, team development, and community involvement all while navigating a challenging insurance market and driving growth as part of the Clear…
How is the fight against ghost brokers evolving?
Following a 52% increase in ghost broking in 2024, Tom Luckham explores how the fight against fraudulent insurance policies and their facilitators is changing.
The camper van and motorhome insurance risks we never saw coming
The world of motorhoming has rapidly evolved since Comfort Insurance started 1995. Here It highlights some of the surprising risks the provider didn’t see coming, showing the evolving nature of risks and the need to always be looking ahead.
Winners of British Insurance Technology Awards 2025 revealed
The winners of the second British Insurance Technology Awards were unveiled last night (23 September) at a The Brewery in London.
Experts weigh up AI threats and opportunities within fraud
At Insurance Post’s Claims and Underwriting Clubs last week, experts discussed how fraudsters are increasingly exploiting artificial intelligence while insurers are also using the technology to fight back.
Aviva’s DLG takeover: Why social media can’t be an afterthought
After Aviva completed its £3.7bn takeover of Direct Line, Adam Biddle, CEO of marketing agency Gh0st, explores why social media visibility is critical when financial brands merge.
Insurance push needed to tackle women’s rugby online abuse
Imogen Mitchell-Webb, head of sport at law firm HF, has called on insurers and brokers to assist in curbing the prominence of online abuse in women’s rugby.
Big Interview: Helen Sanson, CEO of The Insurance Charity
Helen Sanson, the new CEO of The Insurance Charity, is on a mission to modernise the 122-year-old institution, expand its reach across the sector, and make sure her organisation helps more workers in the industry overcome hardship.
MBC’s Clear rebrand; MS Amlin’s simplification; CFC chief tech officer
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
British Insurance Technology Awards 2025 shortlist revealed
Insurance Post can reveal the businesses and individuals who have been shortlisted for the 2025 British Insurance Technology Awards.
Rebranding LV and RSA in a fragmented media world
Editor’s View: As RSA becomes Intact and LV’s GI arm transforms into Allianz, Emma Ann Hughes considers the challenges that insurers face when trying to gain brand recognition without the old certainties of mass media.
Ifed cracks down on ghost broking amid 52% increase
The City of London Police’s Insurance Fraud Enforcement Department has led several operations targeting illegal ghost brokers, amid a 52% increase in the practice.
Donald Trump and Elon Musk
Donald Trump’s re-election as US president, with Elon Musk as his right-hand man, created many challenges for the UK insurance industry.
Gibson, Johnson and Malik... do we read too much into parting words?
Content Director’s View: With a trio of senior claims managers moving on in recent weeks, Jonathan Swift reflects on whether they were given enough due praise, and as a consequence did their outgoing employers open themselves up to people reading too…
Is ‘cancel culture’ creeping into insurance?
Following the launch of the UK’s first ‘cancel culture’ insurance product, Tom Luckham explores the effect that ‘culture war’ is having on the insurance industry.
Penny Black’s Social Diary: Allianz’s dancing; Insurtech stands
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Income protection gap opens door to fraud
Fraud Spotlight: An uncertain employment market and insufficient policy cover could spur a rise in fraudulent income protection claims.
MP says social media firms in ‘last chance saloon’ over ad spoofing
Both social media firms and insurance companies must do more to tackle ghost broking, Luke Charters, MP for York South told the Association of British Insurers’ fraud conference.