Artificial intelligence (AI)
Rokstone eyes more M&A as it targets further growth
Rokstone is set to explore further merger and acquisition opportunities as the MGA looks to build on organic growth and expand its underwriting capabilities in the year ahead.
AI will transform industry by improving IT maintenance
The biggest change to the use of technology within insurance will be how AI is used to make savings on system maintenance and create more opportunities, say EIS’s Sara Perez and David Walsh.
Aegis union demands workers be heard at AI workplaces
Aegis has launched a charter calling for workers to be involved with artificial intelligence workplace decisions as the union finds 40% of its surveyed members have not been consulted about the introduction of the technology.
Pegasystems’ Pant warns cost could temper AI personalisation drive
Insurance will become more personalised and customer-focused through artificial intelligence, but progress could be impacted by the increasing cost of tokens, Pegasystems’ Manoj Pant has warned.
Previsico to expand intelligence to more flooding types
Previsico’s head of product, Sam Wilks, has said the risk intelligence company will move to a “hybrid approach” to expand its coverage to multiple flooding types, as severe weather becomes more frequent due to climate change.
Novidea claims firms are no longer waiting on the market for modernisation
Modernised end-to-end systems are vital for AI, say Novidea’s Kate Shopper and Adrian Coupland, as the technology provider argues firms are no longer waiting for an ‘overarching guideline’ from the market.
Why the real AI advantage in insurance lies beyond the model
View from the top: Ben Rose, CEO of Supercede, argues that as artificial intelligence models become commoditised, the advantage for the industry will come from the context and infrastructure surrounding them.
CDL chief predicts agentic AI will reshape insurance expectations
Insurers must be ready for how consumer expectations will shift when artificial intelligence agentic agents “do our shopping for us”, according to CDL CEO Nigel Phillips.
Is AI the broker’s saviour or their nemesis?
As artificial intelligence moves closer to customers and advice, David Worsfold points out the industry faces its biggest existential question yet: where does the broker fit in?
Aviva almost doubles personal lines premiums after Direct Line deal
Aviva has hailed a strong first half of 2026 with group operating profit increasing 24% to £1.32bn and UK personal lines premiums almost doubling following the acquisition of Direct Line.
Sollers suggests AI-agnosticism is up as firms strive for savings
Sollers Consulting’s Jakub Wróblewski and Michał Litwiński say the industry will adopt an agnostic, cost-effective approach to the technology as concerns with tokenisation become more well-known.
Q&A: Helen Broadbent, Konsileo
Helen Broadbent, head of insurer strategy at Konsileo, shares how technology, influence and stronger insurer relationships can support the broker’s next phase of growth.
BIA 2026 winner Q&A: QBE’s UK executive director Chris Wallace
QBE’s Chris Wallace explains what it means to be crowned General Insurer of the Year at the British Insurance Awards, sharing insights into claims transformation, developing solutions for emerging risks and the importance of keeping clients and brokers…
Proactive AI can assist vulnerable customers, says IPI’s Farley
Personalised and proactive AI can help vulnerable customers while freeing up capacity, says IPI AI strategist Craig Farley, who believes insurers need to start linking their data systems together to help key individuals.
Sapiens’ Hannay says Claude is accelerating its AI evolution
Sapiens’ chief revenue officer, James Hannay, has said Claude has been more powerful than any other model as the software company develops a "scalable" AI brain.
AI can help insurers cover ‘equally complex’ SME risks says Sixfold
Alex Schmelkin, co-founder and CEO of Sixfold, said despite AI being an opportunity for the industry to narrow down protection gaps, smaller businesses are still not seeking as many coverages as they should.
Q&A: Richard Pauly, Guidewire
Richard Pauly, senior director at Marketplace, Guidewire, talks about upcoming AI chat services, the industry’s slow adoption of cloud, and the return on investment in artificial intelligence.
Hiscox upgrades 2026 growth outlook following double-digit HY results
Hiscox has upgraded its retail growth forecast for FY26 from 8% to 9% following retail growth of 10.2% in H1.
How insurers are navigating a stormy yacht market
From superyachts to mid-tier pleasure craft, Tom Luckham explores what's driving the yacht insurance market, and whether better tech, data and underwriting is keeping pace with risk.
Redundancies confirmed as Intact restructures regional leadership
Intact UK has confirmed to Insurance Post that it has made changes within its regional leadership structure, and that up to 35 job roles will be lost.
Urban Jungle eyes AI as next major insurance distribution shift
With consumers already choosing insurance providers via large language models, Urban Jungle co-founder and CEO Jimmy Williams said his business is trying to be model-agnostic because it is unclear which general AI platform will become "the new Google."